Relationship Manager
1 month ago
We're seeking a highly skilled Relationship Manager - Disability to join our team at Mable. As a key member of our business development team, you will be responsible for driving growth and expansion by identifying and pursuing strategic opportunities with existing and new disability provider partners and plan managers.
Key Responsibilities- Develop and execute a strategy for building closer partnerships with disability organisations and plan managers, setting clear goals and driving performance to deliver strong growth results.
- Be the key point of contact for disability provider partners and plan managers, understanding their needs and working back with internal teams to support their requirements.
- Develop strategies to maintain and grow our disability partnerships, developing our approach to account management.
- Represent Mable at industry events, conferences, and networking opportunities to increase visibility and establish thought leadership in the disability sector.
- Be the voice of our customers internally, participating in cross-functional segment teams as appropriate to share insights and build and refine our product and service offerings.
- Participate in special projects as required to deliver against business objectives.
- Experience in managing corporate relationships and projects, working with multiple stakeholders to deliver results.
- Demonstrated research and analysis skills to identify new opportunities and assess opportunity and alignment.
- Demonstrated ability to manage stakeholder relationships at all levels, negotiating contracts with C-Suite and training coalface teams to enable engagement.
- Experience providing high-level customer service delivery.
- Demonstrated track record leading account management to deliver and exceed ambitious targets.
- Self-directed with experience and a passion for building out a new process.
- Excellent communication skills and business judgement, with a demonstrated ability to engage credibly and confidently with senior executives.
- Experience building and maintaining a culture of high performance, strong accountability, deep customer empathy, and successful teamwork.
- Strong understanding of the disability or aged care sectors.
Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. We're passionate about delivering change in the care and support sector, and we're committed to creating an inclusive environment for all employees and candidates.
We're an equal opportunity employer, and we strongly encourage people with lived experience of disability or personal experience with the aged care system to apply.
We're a 2023 Circle Back Initiative Employer, and we commit to responding to every applicant.
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