Technical Support Specialist

3 days ago

Gold Coast, Queensland, Australia beBeeSupport Full time $65,000 - $85,000

**Helpdesk Support Specialist Role**

We are seeking a skilled Helpdesk Officer to fill a 3-month contract position.

**Job Description:**

The successful candidate will be responsible for providing timely and effective technical support to clients.

**Key Responsibilities:**

- Diagnose and resolve hardware, software, and network issues in a timely manner.

- Document, track, and monitor support requests to ensure timely resolution.

- Collaborate with other IT team members to escalate and resolve complex issues.

- Assist in the development and maintenance of knowledge base articles.

- Install, configure, and troubleshoot desktops, laptops, and peripherals.

- Collaborate with vendors to resolve hardware and software issues.

**Required Skills and Qualifications:**

- Minimum of 2 years of experience in a helpdesk or technical support role.

- Proficient in troubleshooting Windows and Mac operating systems.

- Strong knowledge of hardware, software, and network troubleshooting.

- Excellent communication and customer service skills.

- Ability to work independently and collaboratively in a team environment.

- IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

**Benefits:**

This is a fantastic opportunity to gain valuable experience in a dynamic and supportive environment.

**Others:**

The ideal candidate will possess strong analytical and problem-solving skills, with excellent written and verbal communication skills.

  • Technical Support Specialist

    22 hours ago

    Gold Coast, Queensland, Australia beBeeSupport Full time $60,000 - $90,000

    Job Title: Technical Support Specialist">Job OverviewWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our technical staff, you will provide top-notch technical support and assistance to our clients.In this role, you will be responsible for troubleshooting, documenting client requests, and escalating when...

  • Technical Support Specialist

    2 days ago

    Gold Coast, Queensland, Australia beBeeCybersecurity Full time $93,000 - $121,000

    Job Title: Technical Support SpecialistAbout the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our high-performing Head Office team.Key Responsibilities:Troubleshoot IT hardware including laptops, desktop stations, monitors, video conferencing equipment, and printers.Provide technical support for SaaS applications...

  • Technical Support Specialist

    2 days ago

    Gold Coast, Queensland, Australia beBeeTechnology Full time $60,000 - $90,000

    Job Title:Technical Support Specialist About the RoleWe are seeking a skilled and experienced Technical Support Specialist to join our dynamic team on the Gold Coast. This full-time position offers an exciting opportunity to deliver top-notch technical support and maintain IT infrastructure for small to medium-sized businesses in the area. Key...

  • Technical Support Specialist

    5 days ago

    Gold Coast, Queensland, Australia Bebeetechnical Full time

    Job Role: Technical Support SpecialistAbout the Job:This role is responsible for providing technical support to assigned work areas, including setup, service, and dismantling of laboratory and studio activities.Main Responsibilities:Provide technical assistance to staff and students with equipment usage, troubleshooting technical issues, and demonstrating...

  • Technical Support Specialist

    5 days ago

    Gold Coast, Queensland, Australia beBeeCustomerSupport Full time $90,000 - $109,500

    Technical Support SpecialistThe role involves providing technical assistance to customers, analyzing their needs and business requirements, suggesting solutions, managing projects from start to finish, implementing software, and delivering training. This is an opportunity for the right individual to learn and grow with a great product.Key...

  • Technical Support Specialist

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeTechnical Full time $79,705 - $89,416

    Job Role: Technical Support SpecialistAbout the Job:This role is responsible for providing technical support to assigned work areas, including setup, service, and dismantling of laboratory and studio activities.Main Responsibilities:Provide technical assistance to staff and students with equipment usage, troubleshooting technical issues, and demonstrating...

  • Technical Support Specialist

    4 days ago

    Gold Coast, Queensland, Australia beBeeCustomerSupport Full time $90,000 - $110,000

    About This RoleWe are looking for an experienced IT professional to join our team as a technical support specialist.In this role, you will be responsible for delivering high-quality technical support to internal customers, providing client computing and telecommunications services that enable them to achieve their business objectives.You will carry out 1st...

  • Technical Support Specialist

    5 days ago

    Gold Coast, Queensland, Australia beBeeSupport Full time $50,000 - $75,000

    A challenging opportunity has arisen for a technical support specialist to join our team. About the RoleThis position will involve managing technical inquiries from customers, using Salesforce, and resolving product-related issues through email, phone, and in-person interactions. You will also be required to assist other teams with technical enquiries.Email...

  • Technical IT Support Specialist

    2 days ago

    Gold Coast, Queensland, Australia beBeeTechnician Full time $64,000 - $99,100

    The role of Technical IT Support Specialist is a critical position within an organization, serving as the primary point of contact for all technical issues related to Information Technology and Audio Visual systems.This position provides level 1 support for both internal employees and external stakeholders, managing the technical helpdesk and ensuring...

  • Technical Support Specialist

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeArchitecture Full time $79,705 - $89,416

    Architecture and Design Support SpecialistThis position involves providing technical assistance to staff and students, focusing on the disciplines of architecture, industrial design and planning.The Griffith School of Engineering and Built Environment offers a wide range of engineering programs and has an active research culture. This role will be...