Customer Service Representative
2 weeks ago
We are seeking a skilled Customer Service Representative to join our Sydney & Wollongong locations. As a key member of our Contact Centre team, you will be responsible for providing exceptional service to our loyal members.
Key Responsibilities:- Solving member enquiries and issues
- Understanding and staying on top of our products and services
- Helping members get the most out of their membership
- Collaborating with teammates
- Understanding and following policies and procedures
- 6 weeks of annual leave
- 35 hour full time working week
- Hybrid working model
- Subsidised private health insurance and discounts on our products and services
- Located in a relaxed office setting close to public transport
- Full training provided on products and services
Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund exclusively for the education community. As a not-for-profit health fund, we exist for our members.
How You Will Help:You will make a difference by providing exceptional service to our members, understanding and staying on top of our products and services, and helping members get the most out of their membership.
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