Customer Service Representative

4 weeks ago


Sydney, New South Wales, Australia AFL Recruitment Full time

**Customer Service Representative Opportunity**

We are seeking a highly skilled Customer Service Representative to join our team at a leading law firm. As a key member of our New Client Enquiries team, you will be the first point of contact for new clients, providing exceptional customer service and ensuring a positive experience.

**Key Responsibilities:**

  • Initial fact-finding and client queries
  • Preliminary assessment and allocation of solicitors
  • Client-solicitor meetings and administration support

**What We Offer:**

  • A dynamic and supportive work environment
  • Ongoing training and career development opportunities
  • A competitive salary and benefits package

**Requirements:**

  • Minimum 18 months experience in a busy phone-based customer service role
  • Excellent communication and customer service skills
  • Strong Microsoft Office skills and typing speed

**If you are a motivated and customer-focused individual looking for a new challenge, please apply today**



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