Customer Service Representative
4 weeks ago
**Customer Service Representative Opportunity**
We are seeking a highly skilled Customer Service Representative to join our team at a leading law firm. As a key member of our New Client Enquiries team, you will be the first point of contact for new clients, providing exceptional customer service and ensuring a positive experience.
**Key Responsibilities:**
- Initial fact-finding and client queries
- Preliminary assessment and allocation of solicitors
- Client-solicitor meetings and administration support
**What We Offer:**
- A dynamic and supportive work environment
- Ongoing training and career development opportunities
- A competitive salary and benefits package
**Requirements:**
- Minimum 18 months experience in a busy phone-based customer service role
- Excellent communication and customer service skills
- Strong Microsoft Office skills and typing speed
**If you are a motivated and customer-focused individual looking for a new challenge, please apply today**
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