
Day Experience Coordinator
3 days ago
Welcome Day is a pivotal event that sets the tone for new team members' experience at The Star Sydney.
\Key Responsibilities:\
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- Coordinate Welcome Day induction, including arranging dates, booking rooms, and liaising with department spokespeople.\
- Serve as the point of contact for Welcome Day enquiries, providing assistance to participants and management.\
- Ensure the room is set up and packed down efficiently, accommodating attendees and completing administrative tasks within timeframes.\
- Collate Welcome Day data from the People Information System and provide it to departments as required.\
- Maintain a financial database of expenditure, providing statistical information to the Group Manager.\
- Order and maintain an inventory register for Welcome Day costs.\
- Communicate timely with various departments to ensure a smooth Welcome Day experience.
About You:\
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- Presentation skills: Comfortable presenting to large groups.\
- Customer service orientation: Strong focus on delivering exceptional customer experiences.\
- Communication skills: Well-developed verbal and written communication skills.\
- Microsoft Office proficiency: Proficient in using Microsoft Office Suite (PowerPoint, Excel, Outlook, etc).\
- Passion for The Star: Ability to convey enthusiasm and passion for The Star's mission and values.\
- Autonomy and problem-solving: Capacity to work independently and resolve problems effectively.\
- Inter-departmental relationships: Capability to maintain positive relationships with various departments.
The Star prioritizes diversity, equity, and inclusion, having been awarded GOLD status in the Australian Workplace Equality Index (AWEI) and being a Founding Partner of Women in Gaming and Hospitality (WGHA).
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