Claims Administration Specialist

3 hours ago

Macquarie Park, Australia Acorn Rentals Full time

About Acorn Rentals:

Acorn Rentals is a leading provider of replacement vehicles to individuals involved in motor vehicle accidents. With a strong presence in Sydney, Melbourne, Adelaide, Perth, and Brisbane, we offer a unique opportunity for a Claims Administration Specialist to join our team.

Job Summary:

We are seeking a highly organized and detail-oriented Claims Administration Specialist to manage claims from application to invoicing. As a key member of our team, you will be responsible for liaising with insurance companies, making informed decisions on liability, and coordinating the delivery and collection of replacement vehicles.

Key Responsibilities:

  • Take applications/bookings via phone, email, and fax
  • Liaise with insurance companies to resolve claims
  • Make informed decisions on liability in motor vehicle claims
  • Coordinate the delivery and collection of replacement vehicles to clients
  • Contact Smash Repair Centres to arrange vehicle repairs
  • Action and respond to emails
  • Perform general administration duties and data entry

Requirements:

  • Confident and friendly phone manner
  • Exceptional written and oral communication skills
  • Intermediate computer and keyboard skills, including Microsoft Office knowledge
  • Ability to work under pressure and meet deadlines
  • Willingness to learn and take initiative

About the Role:

This is an excellent opportunity for a motivated and detail-oriented individual to join our team and develop a wide range of quality clerical and customer service skills. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.

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