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Claims Administration Specialist
2 months ago
We are seeking a highly organized and detail-oriented Claims Administration Specialist to join our team at Acorn Rentals. As a Claims Administration Specialist, you will be responsible for managing claims from application to invoicing, providing exceptional customer service, and working closely with our Claims Administration Manager.
Key Responsibilities- Take applications/bookings via phone, email, and fax
- Liaise with insurance companies to resolve claims
- Make informed decisions on liability in motor vehicle claims
- Coordinate the delivery and collection of replacement vehicles to clients
- Contact Smash Repair Centres to arrange vehicle repairs
- Action and respond to emails
- Perform general administration duties and data entry
- Confident and friendly phone manner
- Exceptional written and oral communication skills
- Intermediate computer and keyboard skills, including Microsoft Office knowledge
- Ability to work under pressure and meet deadlines
- Willingness to learn and take initiative
Acorn Rentals is a market leader in the replacement vehicle industry, providing vehicles to individuals involved in motor vehicle accidents. We are a fast-paced and exciting company with a strong focus on customer service and employee development.
