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Client Support Specialist
2 months ago
At AU21 Alcon Laboratories (Australia) Pty Ltd, we are motivated by the significant impact of our work in enhancing vision. We lead with innovation, advocate for progress, and operate swiftly as a premier entity in eye care. Here, your dedication and contributions will be acknowledged, allowing you to experience your career in a transformative way. Together, we strive to exceed expectations and positively influence the lives of our patients and clients. We cultivate an inclusive environment and seek diverse, skilled individuals to become part of Alcon.
Key Responsibilities
- Addressing customer inquiries via telephone
- Managing order processing in SAP to ensure accurate purchasing, invoicing, and delivery of Alcon products to clients
- Coordinating with logistics for order tracking
- Delivering exceptional customer service to clients and commercial teams
- This position provides a platform to showcase initiative, a commitment to service excellence, and to actively embody Alcon's core values.
Required Skills and Qualifications
- Proficient and swift data processing abilities
- Experience with SAP
- Strong communication skills
- Keen attention to detail
- Effective problem-solving capabilities
- Previous customer service experience in the Medical Device or Pharmaceutical sector is preferred
Diversity and Inclusion
Alcon is committed to equality, community engagement, and employee wellbeing by promoting initiatives that educate and empower our associates to reach their full potential.
Why Choose Alcon?
Become part of a global leader with a longstanding legacy of innovation and excellence in eye care.
Experience a collaborative and supportive team culture that prioritizes diversity and inclusion.
Benefit from a competitive compensation package and pathways for career growth.
Make a significant impact on the lives of patients globally by contributing to pioneering advancements in eye health.
If you are prepared to advance your career and guide a dynamic team towards success, we are eager to hear from you.
