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Onsite Field Support Specialist

1 month ago

Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

Job Title: Onsite Field Support Specialist

Job Summary:

DXC Technology is seeking a skilled Onsite Field Support Specialist to provide technical support to our clients. The successful candidate will have prior experience working in hardware break and fix and desk-side software support.

Key Responsibilities:

  • Provide technical support for laptops, desktops, and monitors
  • Install and maintain PCs along with associated accessories and peripherals
  • Perform installs, moves, adds, and changes as required
  • Microsoft Office 365
  • Excellent customer service
  • IOS/Android mobile support
  • ITIL/Service Now

Requirements:

  • Bachelor's degree in a relevant field or equivalent combination of education and experience
  • Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
  • Proven experience in infrastructure technology analysis
  • Proficiencies in data analysis and a basic understanding of technical concepts

About Us:

DXC Technology is a global leader in digital transformation services. We are committed to building better futures for our customers, colleagues, environment, and communities.

How to Apply:

If you are a self-starter with a strong customer focus and a results-oriented approach, complemented by your strong verbal and written communication skills, we would like to hear from you.