Administrative Support Coordinator
2 weeks ago
Role Overview:
As an Administrative Support Coordinator at Just Better Care, you will play a vital role in providing exceptional customer service and administrative support to our service delivery team.
- Monitor email inboxes and review care staff feedback to ensure timely and effective communication.
- Act as the first point of contact for customer inquiries, assisting with scheduling home visits and services.
- Ensure quality standards are maintained at all times, meeting or exceeding staff and customers' expectations.
- Maintain excellent communication with customers and Just Better Care support professionals.
- Perform a range of office-based administration tasks, including maintaining customer records, registers, and general administration.
Requirements:
To be successful in this role, you will need:
- A clear and current Criminal Record Check or willingness to obtain.
- The ability to work as part of a team.
- Excellent written and verbal communication, as well as interpersonal skills.
- Demonstrated organisational and time management skills.
- Sound computer skills, including Microsoft Office suite.
- A desire to work within the aged and disability care industry.
What We Offer:
As an Administrative Support Coordinator, you will:
- Gain a nationally recognised qualification, Certificate III in Business.
- Unlock potential career growth and secure permanent employment within our company upon completion.
- Enjoy a convenient location near public transport and free parking.
- Have fully covered training fees.
- Work in a friendly, flexible, and supportive work environment.
- Access to our free Employee Assistance Program.
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