Administrative Support Coordinator

2 weeks ago


Gold Coast, Queensland, Australia Just Better Care Full time

Role Overview:

As an Administrative Support Coordinator at Just Better Care, you will play a vital role in providing exceptional customer service and administrative support to our service delivery team.

  1. Monitor email inboxes and review care staff feedback to ensure timely and effective communication.
  2. Act as the first point of contact for customer inquiries, assisting with scheduling home visits and services.
  3. Ensure quality standards are maintained at all times, meeting or exceeding staff and customers' expectations.
  4. Maintain excellent communication with customers and Just Better Care support professionals.
  5. Perform a range of office-based administration tasks, including maintaining customer records, registers, and general administration.

Requirements:

To be successful in this role, you will need:

  1. A clear and current Criminal Record Check or willingness to obtain.
  2. The ability to work as part of a team.
  3. Excellent written and verbal communication, as well as interpersonal skills.
  4. Demonstrated organisational and time management skills.
  5. Sound computer skills, including Microsoft Office suite.
  6. A desire to work within the aged and disability care industry.

What We Offer:

As an Administrative Support Coordinator, you will:

  1. Gain a nationally recognised qualification, Certificate III in Business.
  2. Unlock potential career growth and secure permanent employment within our company upon completion.
  3. Enjoy a convenient location near public transport and free parking.
  4. Have fully covered training fees.
  5. Work in a friendly, flexible, and supportive work environment.
  6. Access to our free Employee Assistance Program.


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