Financial Hardship Specialist
3 weeks ago
We are seeking a skilled Financial Hardship Specialist to join our team. As a key member of our team, you will be responsible for responding to client requests for financial assistance and providing tailored solutions to help them overcome financial difficulties.
Key Responsibilities- Assess and review client applications for financial hardship assistance, including supporting documentation.
- Develop and implement financial solutions, such as repayment plans or pauses, to help clients manage their debt.
- Work closely with clients, panel solicitors, valuers, mortgage insurers, and Originators/Introducers to resolve financial hardship applications.
- Meet monthly arrears target figures and achieve business objectives.
- Minimum 1-2 years of experience in financial hardship assistance, preferably in mortgage or asset finance.
- Demonstrated ability to meet set arrears targets and achieve business objectives.
- Strong verbal and written communication skills, with the ability to build rapport with clients and stakeholders.
- Thorough understanding of the hardship application process and relevant regulatory guidelines.
- A supportive and friendly work environment with opportunities for professional growth and development.
- A competitive remuneration package with bonus potential and benefits such as paid parental leave and remote work options.
- A chance to work with a leading non-bank lender that provides innovative and accessible lending solutions to consumers and SMEs.
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Financial Hardship Specialist
1 month ago
Sydney, New South Wales, Australia Randstad Full timeAbout the RoleWe are seeking a skilled Financial Hardship Specialist to join our team. As a key member of our team, you will be responsible for responding to client requests for financial assistance and providing tailored solutions to help them overcome financial difficulties.Key ResponsibilitiesAssess and review applications for financial hardship...
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Financial Hardship Specialist
5 hours ago
Sydney, New South Wales, Australia SB Recruitment Full timeCompany OverviewThe organisation is a leading player in the finance industry, specialising in tailored lending solutions that empower both individuals and businesses. This innovative organisation partners with prominent brands across the automotive and marine sectors, offering a dynamic, customer-focused approach to credit services.SalaryA competitive salary...
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Financial Hardship Specialist
4 hours ago
Sydney, New South Wales, Australia Randstad Full timeAre you a skilled financial professional looking for a challenging role in the Sydney area?We are seeking an experienced Financial Hardship Officer to join our team. As a key member of our organization, you will play a vital role in responding to client requests for assistance and providing tailored solutions to those facing financial hardship.About the...
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Expert Financial Hardship Consultant
3 days ago
Sydney, New South Wales, Australia SB Recruitment Full time**Financial Hardship Expert Role at SB Recruitment**At SB Recruitment, we're seeking a highly skilled and empathetic professional to join our team as a Financial Hardship Expert.This is a fantastic opportunity for an individual with a passion for delivering exceptional service and making a positive impact in people's lives.As a Financial Hardship Expert, you...
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Financial Assistance Specialist
3 weeks ago
Sydney, New South Wales, Australia Ethos BeathChapman Full timeWe are seeking a skilled Financial Assistance Specialist to join our team at Ethos BeathChapman. As a Financial Assistance Specialist, you will be responsible for managing hardship cases and providing expert advice to customers. Your strong customer focus and passion for delivering quality outcomes will be essential in this role.Key Responsibilities:Manage...
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Financial Planning Specialist
3 weeks ago
Sydney, New South Wales, Australia Insignia Financial Full timeUnlock Your Potential as a Financial Planning SpecialistAre you passionate about helping people achieve their financial goals? Do you have a knack for providing exceptional customer service and technical support? We're seeking a skilled Financial Planning Specialist to join our team at Insignia Financial.About the RoleAs a Financial Planning Specialist, you...
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Financial Assistance Specialist
3 weeks ago
Sydney, New South Wales, Australia Ethos BeathChapman Full timeWe are seeking a skilled Financial Assistance Consultant to join our team at Ethos BeathChapman. As a Financial Assistance Consultant, you will be responsible for managing hardship cases and providing support to customers in need.Key Responsibilities:Manage hardship cases and develop strategies to support customers.Provide advice and guidance to customers on...
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Financial Assistance Specialist
4 weeks ago
Sydney, New South Wales, Australia Ethos BeathChapman Full timeFinancial Assistance ConsultantWe are seeking a skilled Financial Assistance Consultant to join our team at Ethos BeathChapman. As a key member of our team, you will be responsible for providing expert advice and support to customers in managing their financial difficulties.Key Responsibilities:Develop and implement effective hardship management strategies...
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Senior Hardship Officer
5 days ago
Sydney, New South Wales, Australia Lotus People Full timeLotus People is partnering with a leading non-bank lender to fill this crucial role.This position involves managing arrears accounts, assessing hardship applications, and working with clients and stakeholders to find viable solutions.The ideal candidate will have experience in financial assistance, regulatory guidelines, and debt recovery processes, as well...
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Financial Assistance Specialist
2 weeks ago
Sydney, New South Wales, Australia Ethos BeathChapman Full timeRole OverviewEthos BeathChapman is seeking a skilled Financial Assistance Consultant to join our team. As a Financial Assistance Consultant, you will play a crucial role in helping customers manage their financial difficulties and providing them with tailored solutions.Key ResponsibilitiesManage customer hardship cases and develop effective strategies to...
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Financial Markets Specialist
5 hours ago
Sydney, New South Wales, Australia IMC Financial Markets Full timeAt IMC Financial Markets, we are always looking for talented professionals to join our team as Financial Markets Specialists. Our dynamic and fast-paced environment offers the perfect opportunity for those who are passionate about financial markets and want to make a real impact.We offer a competitive salary of $120,000 - $180,000 per year, depending on...
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Financial Assistance Advisor
1 week ago
Sydney, New South Wales, Australia Ethos BeathChapman Full timeWe are seeking a skilled Financial Assistance Consultant to join our team at Ethos BeathChapman. In this role, you will be responsible for providing expert advice and guidance to customers who are experiencing financial hardship. Your strong interpersonal skills and ability to build rapport with customers will enable you to develop effective solutions to...
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Credit and Financial Services Specialist
3 weeks ago
Sydney, New South Wales, Australia American Express Full timeEmpowering Customers, Enriching CareersAt American Express, we're committed to delivering exceptional customer experiences and fostering a culture of excellence. As a Credit and Collections Specialist, you'll play a vital role in helping our customers navigate financial challenges and achieve their goals.Your Key ResponsibilitiesProvide empathetic and...
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Collections Specialist
2 weeks ago
Sydney, New South Wales, Australia Challenger Limited Full timeAbout the Role: We are seeking a skilled Collections Specialist to join our team at Challenger Limited. As a Collections Specialist, you will be responsible for managing a portfolio of mortgage accounts in collections, ensuring borrowers are assessed for hardship, and negotiating repayment arrangements that are both fair and effective.Key...
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Financial Assistance Advisor
6 days ago
Sydney, New South Wales, Australia Ethos BeathChapman Full timeAt Ethos BeathChapman, we are currently seeking a skilled Financial Assistance Consultant to join our team.As a Financial Assistance Consultant, you will play a vital role in managing customer hardship and providing tailored solutions to meet their needs.Key ResponsibilitiesManage customer hardship cases and provide expert advice and guidance.Collaborate...
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Financial Services Specialist
3 days ago
Sydney, New South Wales, Australia Pepper Financial Services Group Full timeThe RoleThe Finance department at Pepper is a vital component of our team, providing a range of services and expertise in delivering robust infrastructure, analytics, and solutions to a fast-paced environment.As a Financial Services Specialist, you will ensure accurate and timely accounting related to the Pepper Lending Systems. This role will also support...
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Financial Reporting Specialist
4 days ago
Sydney, New South Wales, Australia Pepper Financial Services Group Full timeThe RoleWe are seeking a highly skilled Financial Reporting Specialist to join our team at Pepper Financial Services Group. As a Trust Accountant, you will play a critical role in ensuring the accuracy and timeliness of accounting related to the Pepper Lending Systems.Key responsibilities will include:Reconciliation of daily loans to bank transactions for...
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Collections Specialist
2 weeks ago
Sydney, New South Wales, Australia Challenger Full timeAt Challenger, we're seeking a skilled Collections Specialist to support our mortgage customers in Sydney. As a key member of our Contact Centre Operations team, you'll pride yourself on exceptional customer satisfaction and provide tailored forbearance solutions to borrowers in financial distress.The ideal candidate will have proven experience in...
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Financial Assistance Adviser
5 hours ago
Sydney, New South Wales, Australia Ethos BeathChapman Full timeAbout UsEthos BeathChapman is a stable, solid business in growth mode offering a professional environment for its employees.Job OverviewWe are recruiting for a Financial Assistance Adviser to join our team. The successful candidate will be responsible for hardship management and customer engagement.Responsibilities:Providing advice, options and a bespoke...
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Financial Assistance Advisor
1 week ago
Sydney, New South Wales, Australia Ethos BeathChapman Full timeRole OverviewWe are seeking a highly skilled Financial Assistance Consultant to join our team at Ethos BeathChapman. As a key member of our organisation, you will play a vital role in helping customers manage their financial situations.Key ResponsibilitiesHardship Management: Provide expert advice and guidance to customers experiencing financial...