Rebates Administrator

2 weeks ago

Notting Hill, Victoria, Australia Techtronic Industries Full time

About Techtronic Industries

Techtronic Industries is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The company's brands, including MILWAUKEE, RYOBI, AEG, VAX, and others, are recognised worldwide for their deep heritage, superior quality, outstanding performance, and compelling innovation.

The company's commitment to cordless technology, innovation, and strong customer partnerships enables it to consistently deliver exciting new products that enhance customer satisfaction and productivity.

About the Role

The Rebates Administrator/Coordinator is accountable for the end-to-end management of the rebate agreements function across Australia and New Zealand. This includes the completion of the rebate agreement renewals process right through to final settlement of credits against the respective customer accounts.

The role will report directly to the National Credit Manager and will be situated at the company's newly renovated offices in Notting Hill. The hybrid work arrangement will provide a balance between work and personal life.

Key Responsibilities

  • Develop, implement, and manage a process/system to ensure rebates are maintained accurately and paid promptly to customers in line with the company's contractual obligations.
  • Ensure a robust and effective system of controls is in place and operating to manage risk and minimise exposure to the company as it relates to rebates.
  • Provide sound and timely advice in the implementation and management of rebate agreements.
  • Resolve issues and queries arising from key stakeholders (internal and external) with regards to rebates.
  • Continuously evolve the rebates process, including the utilisation of the company's tools and systems, to ensure effective and efficient operation of rebates.
  • Approve updates of customer master records in SAP with nominated rebate reporting codes to ensure accuracy of rebate accruals through SAP.
  • Ensure timely closure/final settlement of all rebate agreements.
  • Support Sales & Marketing to ensure that proposed rebate agreements are capable of being implemented by the SAP ERP system.
  • Prepare, generate, and communicate relevant sales and rebates reporting to internal key stakeholders and rebate customers, which will support the business in making key decisions.
  • Ensure that the rebates process, including execution of rebate agreements and rebate payments, are carried out in accordance with the Schedule of Authorities (SoA).

About You

The ideal candidate will have a proven background and experience in a similar role within Credit or Finance and the following skills/attributes:

  • Time management skills with the ability to work at a fast pace.
  • Excellent interpersonal and communication skills.
  • Strong analytical skills.
  • Advanced knowledge of SAP highly desirable.
  • Advanced MS Office skills (particularly Excel) required.
  • Works autonomously – able to self-start and manage multiple competing priorities.
  • Excellent attention to detail.
  • Resilience – proven ability to thrive in an environment of change requiring flexibility.
  • Understanding of the customer's needs (internal & external) and is able to provide solutions and/or actions to meet those needs.

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