Rebates Administrator
2 weeks ago
About Techtronic Industries
Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The company's brands, including MILWAUKEE, RYOBI, AEG, and VAX, are recognised worldwide for their deep heritage, superior quality, outstanding performance, and compelling innovation.
The company's commitment to cordless technology, innovation, and strong customer partnerships has enabled it to consistently deliver exciting new products that enhance customer satisfaction and productivity. As a result, TTI has become a trusted partner for customers in the home improvement and construction industries.
About the Role
The Rebates Administrator/Coordinator is accountable for the end-to-end management of the rebate agreements function across Australia and New Zealand. This includes the completion of the rebate agreement renewals process right through to final settlement of credits against the respective customer accounts.
The role will report directly to the National Credit Manager and will be responsible for developing, implementing, and managing a process/system to ensure rebates are maintained accurately and paid promptly to customers in line with the company's contractual obligations.
Key Responsibilities
- Develop and implement a process/system to ensure accurate and timely rebate payments to customers.
- Ensure a robust and effective system of controls is in place to manage risk and minimise exposure to the company as it relates to rebates.
- Provide sound and timely advice in the implementation and management of rebate agreements.
- Resolve issues and queries arising from key stakeholders (internal and external) with regards to rebates.
- Continuously evolve the rebates process to ensure effective and efficient operation of rebates.
- Approve updates of customer master records in SAP with nominated rebate reporting codes to ensure accuracy of rebate accruals through SAP.
- Ensure timely closure/final settlement of all rebate agreements.
- Support Sales & Marketing to ensure that proposed rebate agreements are capable of being implemented by the SAP ERP system.
- Prepare, generate, and communicate relevant sales and rebates reporting to internal key stakeholders and rebate customers.
About You
The ideal candidate will have a proven background and experience in a similar role within Credit or Finance and the following skills/attributes:
- Time management skills with the ability to work at a fast pace.
- Excellent interpersonal and communication skills.
- Strong analytical skills.
- Advanced knowledge of SAP highly desirable.
- Advanced MS Office skills (particularly Excel) required.
- Works Autonomously – able to self-start and manage multiple competing priorities.
- Excellent Attention to detail.
- Resilience – Proven ability to thrive in an environment of change requiring flexibility.
- Understanding of the customer's needs (internal & external) and is able to provides solutions and/or actions to meet those needs.
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