Customer Service Representative

1 day ago


Launceston, Tasmania, Australia Haymes Paint Full time

We are seeking a skilled Sales Assistant to join our team in Launceston. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products, and maintaining high visual merchandising standards.

Key Responsibilities:

  • Provide expert advice and solutions to customers on our paint and coatings products
  • Tint paint products to meet customer requirements
  • Manage inventory levels and perform stock takes
  • Process orders in-store and over the phone
  • Replenish stock, including 15L paint drums, to maintain an organized store environment
  • Build strong relationships with repeat customers and colleagues
  • Stay up-to-date with the latest colour forecasts and product releases
  • Assist with visual displays, store presentation, and housekeeping
  • Adhere to safe work practices at all times
About You

To be successful in this role, you will need to possess:

  • A valid driver's license to make local deliveries
  • Excellent communication and interpersonal skills
  • A genuine passion for delivering outstanding customer service
  • Previous experience working in a customer-facing role
  • Knowledge of stock handling and merchandising principles
  • The ability to perform manual tasks, including lifting 15L cans of paint
  • Familiarity with Point of Sale (POS) systems or technology
  • Numeracy skills sufficient to process transactions and comprehend tint percentages/ratios
  • The ability to work effectively unsupervised and follow instructions
  • Problem-solving skills and adaptability
  • Proficiency in Microsoft Office and Outlook

In addition to your technical skills, we value employees who:

  • Possess trade experience or qualifications in painting or coatings
  • Have expertise in colour and design choices
What We Offer

As a valued member of our team, you will enjoy:

  • 50% discount on retail prices for Haymes Paint manufactured products, including friends and family benefits
  • 6% Medibank Corporate discount
  • 20% New Balance discount
  • Ongoing training and support to enhance your skills and knowledge
  • Access to a range of workplace health and wellbeing initiatives
  • Professional development opportunities to advance your career

Please submit your application, including a recent resume and responses to the selection questions. We look forward to receiving your application



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