Aviation Support Specialist

4 days ago

Sydney, New South Wales, Australia University of New South Wales Full time

The University of New South Wales seeks a highly skilled and organized professional to fill the role of Administrator - Aviation. As a key member of the Flying Operations Unit, School of Aviation, you will provide administrative support to the flying operations team.

About the Role

This is a continuing full-time position (35 hours per week) with a salary range of $85K-$96K plus 17% superannuation and leave loading.

Key Responsibilities
  • You will act as the first point of contact for internal and external stakeholders, maintaining effective channels of communication, analyzing requests and correspondence to prioritize and address urgent matters.
  • Respond to inquiries from internal and external stakeholders, initiating, acting on or escalating as necessary in line with the School's policies and procedures.
  • Manage staff and student uniform and safety equipment, procurement, stock control, fitting, and issue.
  • Assist with staff induction and train new starters as required.
  • Oversee building upkeep and maintenance and other relevant tasks to ensure smooth office operation.
  • Arrange, support, and promote meetings and events to support the School of Aviation's activities.
  • Provide executive assistance to the Director and Head of Operations, including CASA documents amendment service, filing/archiving of federally mandated flight dockets and training records.
  • Record keeping of flight and duty time in the electronic system and logging of monthly aircraft hire hours and generating reports.
  • Manage student accounts and inquiries by providing prospective students with advice on course content, fees, and procedures.
  • Transact finance processes including accounts receivable, accounts payable, and associated functions.
  • Manage student administration, including alcohol and other drug tests under direction of the Drug & Alcohol Management Plan supervisor.
  • Attend WHS consultation committee meetings and perform tasks associated with being an elected WHS committee member.
Requirements
  • A relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training, and experience.
  • Advanced time management, organizational, and problem-solving skills, including the ability to meet deadlines.
  • Well-developed interpersonal and written and verbal communication skills.
  • Demonstrated experience providing effective customer service and support to clients at all levels.
  • Highly proficient computer literacy with excellent skills in Microsoft Office applications.
  • Ability to make sound judgments and work both independently and as part of a team.
  • Demonstrated experience supporting and contributing to projects and initiatives.
  • Advanced numeracy skills.
  • An understanding of and commitment to UNSW's aims, objectives, and values in action, together with relevant policies and guidelines.
  • Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.
About Us

The University of New South Wales strives to be an employer of choice for people from diverse backgrounds. We aim to ensure equality in recruitment, development, retention, and promotion of staff, and that no one is disadvantaged based on their gender, cultural background, disability, sexual orientation, or identity, or Indigenous heritage.

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