Rostering Officer
2 weeks ago
We are seeking a highly skilled Rostering Officer to join our team at Cara, South Australia's leading disability service provider. As a key member of our staff, you will play a vital role in ensuring the smooth operation of our rosters and supporting individuals with disabilities to live independent lives.
Job DescriptionThe successful candidate will be responsible for:
- Acting as the primary point of contact for emergency rostering enquiries and duties;
- Maintaining accuracy in staff remuneration through timely action on planned and unplanned leave within rosters;
- Escalating responses to shift offers where required and proactively redeploying staff when shifts are cancelled;
- Identifying solutions for vacant shifts and maintaining a client-focused approach to matching client support preferences and staff training opportunities;
- Collaborating with internal stakeholders and staff to correct anomalies in rosters and ensure best outcomes for clients and staff.
To be successful in this role, you will require:
- Experience in forecasting and demand planning, preferably in a disability or home care environment;
- An understanding of workforce and roster management, particularly in complex rostering services;
- Excellent interpersonal and communication skills to build positive relationships with colleagues and clients;
- Strong problem-solving abilities, with a proactive and resourceful mindset to approach challenges;
- The ability to multi-task and prioritise workload in a fast-paced environment;
- Familiarity with large data rostering systems;
- Knowledge of SCHADS Award and EA interpretation an advantage.
We offer a competitive salary package, including:
- $63,000 per annum, tax-free, through salary packaging;
- $10,200 per year, tax-free, on meals and entertainment;
- A varied and flexible roster to maintain your work-life balance;
- Ongoing professional development and training opportunities;
- Access to an industry-leading Employee Assistance Program.
Cara is a purpose-driven organisation committed to empowering people with disabilities to grow as individuals and live fulfilling lives. By joining our team, you will have the opportunity to make a tangible difference in people's lives every day and be part of a dynamic and supportive community.
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