Reception and Administrative Support Professional
2 days ago
Mirvac is a leading Australian property group dedicated to reimagining urban life. With over 50 years of experience, we've evolved from a small joint venture to a thriving ASX-listed property group that excels in sustainability, innovation, safety, and placemaking.
Our OpportunityWe're seeking a highly skilled Reception & Administration Assistant to join our team at LIV Aston. As the face of LIV, you'll be the first point of contact for customers and the on-site team. Your responsibilities will include:
- Managing the front of house, ensuring a clean and organized reception area, and maintaining communal spaces.
- Answering the main line, directing inquiries, and responding to customers as needed.
- Meeting and greeting visitors, alerting the leasing team to tour arrivals, and accepting package deliveries.
- Managing front desk enquiries, logging new cases or complaints, and allocating them to the appropriate team members for resolution.
- Assisting with event coordination, customer feedback, and database management.
- Preparing quotes, purchase orders, and invoices, as well as renewal letters, termination notices, and variation letters.
- Monitoring communication channels, triaging complaints and queries, and responding to comments and feedback on building channels.
- Uploading digital content to various channels, including Domain and REA listings.
- Preparing move-in and welcome packs, coding keys, and logging additional charges with the finance team.
You will have a minimum of 3 years of administration experience in the real estate or property industry. You'll be able to manage multiple tasks, solve non-routine problems, and demonstrate strong written and verbal communication skills, as well as Microsoft Office proficiency and a willingness to learn new systems or processes.
What We OfferMirvac offers a range of competitive and unique benefits for permanent employees, including flexible work arrangements, leadership and professional development programs, generous parental and partner leave policy, unlimited volunteer leave, and a Mirvac Pride Committee.
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