Current jobs related to Telephone Cessation Specialist - Sydney, New South Wales - beBeeSupervisor

  • Senior Cessation Service Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCareer Full time $112,396 - $116,038

    Job Summary">The NSW Quitline Team Lead is a senior position in the delivery of high-quality cessation services to the community.">Key Responsibilities">Provide supervision to counsellors on shift and be the first point of escalation for clients and counsellors.">Deliver telephone counselling to people who smoke and/or vape, and provide informational support...

  • Cessation Services Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeQuitline Full time $112,396 - $116,038

    Nsw Quitline Supervisor RoleThe NSW quitline supervisor and counsellor plays a pivotal role in ensuring the smooth operation of our cessation services.Key Responsibilities:Deliver evidence-based telephone counselling to individuals seeking to quit smoking or vaping, as well as provide informational support to carers, family members, and health...

  • Smoking Cessation Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCounsellor Full time $105,093 - $108,612

    Role OverviewThe Quitline Supervisor & Counseller position entails overseeing counsellors on shift and serving as the primary point of escalation for clients and counsellors. You will be responsible for providing telephone counselling to individuals who smoke and/or vape, as well as informational support to carers and family members, along with health...

  • Lead Smoking Cessation Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCounselor Full time $112,396 - $116,038

    Job Description:The NSW Quitline Supervisor & Counsellor role is a vital position in the healthcare sector.This is an opportunity to make a positive impact on people's lives by providing support and guidance to those looking to quit smoking and vaping.The ideal candidate will have excellent communication skills, empathy, and a non-judgmental attitude.Key...

  • Senior Smoking Cessation Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeClinical Full time $127,150 - $144,444

    Clinical Lead Role in Smoking CessationWe are seeking an experienced Clinical Lead to provide expert smoking and vaping clinical advice for service delivery to consumers, carers, and other health professionals.This role offers an exciting opportunity to contribute to the development of policies, procedures, systems, and quality improvement initiatives to...

  • Vocational Counsellor for Smoking Abstinence

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCounsellor Full time $76,056 - $104,753

    Smoking Cessation Specialist RoleJob DescriptionThe role of a Smoking Cessation Specialist at NSW Health involves providing telephone counselling to individuals who smoke and/or vape, as well as their carers and family members.Key Responsibilities:Offer information and support to clients calling or referred to the serviceAssess, treat, and counsel clients on...

  • Telephone Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $126,924 - $183,691

    Job Title: Telephone Support SpecialistJob Description:We are seeking a skilled and customer-focused telephone support specialist to join our organization.Main Responsibilities:Deliver exceptional customer service via telephone, resolving customer inquiries and concerns in a timely and professional manner.Assist customers with transportation scheduling and...

  • Telephone Customer Service Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $63,000 - $83,000

    Job Opportunity\Helpers:- Telephone Customer Service Specialists- Excellent Communication Skills and Ability to Work in a Fast-Paced Environment- Strong Computer Skills and Multitasking Abilities- Risk Mindset for Continuous ImprovementOur Organisation is seeking enthusiastic and skilled individuals to provide telephone-based support to our customers. If you...

  • Smoking Cessation Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCounsellor Full time $112,396 - $116,038

    Quitline Supervisor & Counsellor">As a Quitline Supervisor & Counsellor, you will provide high-quality support to people trying to quit smoking and/or vaping.You will be responsible for overseeing counsellors on shift and providing telephone counselling to clients. This will include undertaking clinical assessments, delivering evidence-based counselling,...

  • Quitline Counselling Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCounsellor Full time $76,056 - $104,753

    Job Description:The NSW Quitline service delivers cessation focused telephone counselling to individuals who smoke and/or vape. As a counsellor, you will be responsible for the provision of evidence-based clinical services including assessment, treatment planning and counselling for clients who call or are referred to NSW Quitline.Key...

Telephone Cessation Specialist

3 weeks ago

Sydney, New South Wales, Australia beBeeSupervisor Full time $112,396 - $116,038

NSW Quitline Supervisor & Counsellor role is a full-time exempt position located at 1 Reserve Road, St Leonards, Sydney.

Job Description:

This role provides oversight of Quitline counsellors on shift and is the first point of escalation for clients and counsellors. You will deliver telephone counselling to people who smoke and/or vape, and provide informational support to carers, family members and health professionals about cessation care. The hours are Monday to Friday from 8:00 am to 8:00 pm and Saturday from 8:30 am to 5:00 pm, with rotating shifts required across the hours of operation.

Required Skills and Qualifications:
  • Completed at least a 3-year bachelor's degree in counselling, social work or psychology, and a minimum of 3 years' post-clinical experience in counselling, eligible for registration with the relevant peak body.
  • Demonstrated experience mentoring and training counsellors in a clinical service.
  • Ability to remain calm and deliver services with confidence and patience in a high-pressure environment.
  • High-level verbal and written communication skills, including clinical documentation and client communications.
Benefits:
  • 12% superannuation
  • 4 weeks annual leave (plus leave loading)
  • 10 days sick leave
  • 40 hours per week including monthly Allocated Day Off (ADO)
Additional Information:
  • Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.
  • Requires Australian citizenship or permanent residency for permanent appointment.