Customer Success Advocate

Job DescriptionWe're looking for a Customer Success Advocate who is passionate about delivering exceptional customer experiences. As a key member of our support team, you'll work closely with customers to understand their needs and provide tailored solutions to drive success.In this role, you'll be responsible for troubleshooting customer-reported cases and...

About the Role: As a key member of our team, you will play a vital part in guiding customers through every stage of their journey. Your role will involve offering ideas, innovations, integrations, best practices, and product capabilities to ensure customers maximise the product's value.Your responsibilities will include managing a portfolio of 80-120 new and...

We're searching for a talented Customer Success Advocate to join our Sydney-based team!About the Job:Creating Help-Centre Content: Developing articles for our customers to educate them on how to use Runna effectivelySupporting customers via Intercom, responding promptly to inquiries and helping them achieve their running goalsThe ideal candidate will have a...

About Our CultureWe believe in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We're driven by innovation and empower organizations of every size to unlock new value and lead in today's fast-changing world.We're looking for team players who want to actively build our company and drive growth. But we...

About the Job DescriptionThis role is focused on the Japan region and requires fluency in English and Japanese. The successful candidate will have an Associate's degree in Computer Science and/or equivalent work experience.The ideal candidate will have at least 2 years' experience in a customer service/support related position. They will be proficient in...

We're seeking an Implementation Consultant to join our Expert Services team and help guide our customers through successful adoption of our SaaS platform.You'll work closely with our Customer Success Managers to bring new users up to speed, optimise existing use cases and scope new integrations or solutions to deliver world-class results.This requires a...

We're seeking a highly motivated Client Success Advocate to join our team at Travel by Tilly. In this role, you'll be responsible for ensuring clients have a seamless and enjoyable travel experience. Your exceptional communication skills, ability to multitask, and passion for travel will make you an invaluable asset to our team.Key Responsibilities:Serve as...

About This Role: As a Senior Technical Support Engineer, you will be responsible for providing advanced-level technical support to our large enterprise customers.Key Responsibilities:Manage high-impact technical cases for assigned customers to ensure all break/fix issues are addressed quickly and appropriately.Develop relationships with key customer contacts...

Job OverviewWe are looking for a highly skilled Customer Success Manager to join our team at Whizdom. As a key member of our client-facing team, you will be responsible for building and maintaining strategic relationships with our largest clients.Key Responsibilities:Serve as a technical authority for customers, providing expertise on their systems and...

About Our TeamWe're a dynamic and fast-paced team of professionals dedicated to driving digital transformation in the construction industry.Our team is passionate about delivering exceptional customer experiences and empowering our clients to achieve their goals.We're seeking a skilled professional to join our team and help drive client growth and...

Clemsfm is committed to helping women thrive in the workplace. As an endorsed Work180 employer of choice, we offer a supportive and inclusive work environment that values diversity and equality.About Our TeamOur team is passionate about delivering exceptional results for our clients. We work closely together to achieve our goals and strive for excellence in...

About the RoleWe are seeking a highly skilled and experienced APAC Customer Success Strategist to join our team at Napier Technologies Limited. In this role, you will be responsible for driving customer success across our existing APAC accounts, spanning Banking, Payment Providers, Fintech, Superannuation, Insurance, Wealth and more.You will oversee the...

About the RoleWe are seeking a highly skilled Customer Success Consultant to join our team at RELX. As a key member of our customer success organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.Key ResponsibilitiesCollaborate with cross-functional teams to develop and...

What You'll DoAs a Technical Account Manager at Stripe, you will work closely with our largest and most complex users to provide strategic support and drive business growth.Your Key Areas of FocusDeliver exceptional support to key stakeholders across assigned accounts.Develop and maintain long-term relationships that drive loyalty to Stripe and its...

We are seeking a highly skilled Insurance Customer Advocate to join our Personal Injury Team at Monash University. In this role, you will be responsible for providing exceptional customer service to personal injury claimants, ensuring their needs are met and their expectations exceeded.The successful candidate will possess strong communication and...

Everi Pty: Where Innovation Meets OpportunityWe are a leading platform empowering Emerging Tech Entrepreneurs and their Communities to solve global problems through technology. Our mission is to provide national connectivity for our community of entrepreneurs, mentors, talent, partners, and industry leaders, fostering innovation and growth in Australia.Our...

This is a Customer Success Manager role with one of the leading companies in AU right now -- SafetyCulture -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at SafetyCulture An awesome opportunity has arisen for a Customer Success Manager to join our team Partnering with...

Drive Customer Success in APACWe're looking for a seasoned Customer Success Manager - APAC to join our growing team at Napier Technologies Limited. As a key member of our APAC region, you'll be responsible for developing and executing strategies that drive customer success and retention.Your Key Responsibilities:Client Advocacy: Serve as the primary...

About the RoleWe are seeking a seasoned Customer Success Manager to join our team in APAC. The successful candidate will be responsible for driving adoption, value realization, and long-term success for our customers in the region.In this role, you will leverage success playbooks and segmentation strategies to ensure customers maximize the value of our...

**Deliver Exceptional Customer Experiences with 4Twenty Consulting**We are seeking a skilled Customer Experience Advocate to join our team and provide world-class customer support.Remuneration PackageA$75,000.00/yr - A$80,000.00/yrWe Offer:Training and development opportunities to enhance your skillsA flexible working arrangement with 3 days in the officeA...