Strategic Growth Manager

19 hours ago

Melbourne, Victoria, Australia beBeeGrowth Full time $120,000 - $140,000
Key Role

Bupa is seeking an experienced professional to lead the connection of Health Insurance customers with expanding Health Services, driving growth and deepening customer relationships.


Responsibilities
  • Lead engagement across enterprise teams, delivering key customer metrics including referrals, care touchpoints, NPS, and operationalising growth initiatives aligned to strategic ambition.
  • Drive product confidence and member retention by embedding proof points across frontline teams, enabling them to identify customer growth opportunities and deliver initiatives strengthening connected experiences and long-term loyalty.
  • Manage internal and external relationships for the effective operation of key platforms and programs, including third-party vendors, senior leaders, frontline leadership, marketing, operational teams, and technology partners.

Requirements
  • Tertiary qualifications in business or related disciplines are preferred.
  • Minimum 8 years senior level management experience with a track-record of delivering effective solutions in large organisations.
  • Direct experience leading strategy development and implementation to deliver commercial outcomes.
  • Ability to solve complex problems and develop solutions in consultation with others.

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