IT Service Management Excellence Lead

3 days ago

Sydney, New South Wales, Australia beBeeExcellence Full time $120,000 - $180,000
Job Title: IT Service Management Excellence LeadJob Description:
  • Drive the delivery of exceptional IT service management solutions to global customers.
  • Accelerate customer adoption and success through efficient implementation, proactive issue resolution, and seamless integration with our platform.

As an IT Service Management Excellence Lead, you will be responsible for designing and implementing repeatable solutions that drive efficiency and improve customer outcomes. You will work closely with cross-functional teams to ensure alignment on project goals and outcomes.

Required Skills and Qualifications:
  • Proven experience in IT service management, with a focus on delivering exceptional customer experiences.
  • Strong technical skills, including configuration, reporting, and dashboard development.
  • Certifications in 2 or more ITOM products, CSA, and application developer certifications.

Benefits:

  • A competitive compensation package.
  • Ongoing training and development opportunities.
  • The chance to work with a talented team and make a real impact on customer success.
Others:

We are committed to creating a workplace culture that values diversity, equity, and inclusion. If you are passionate about IT service management and want to join a dynamic team, please apply today.

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