Service Excellence Manager

2 days ago

Sydney, New South Wales, Australia beBeeExcellence Full time $100,000 - $130,000

Overview:

As a Service Excellence Manager, you will lead and support front-of-house staff to deliver exceptional service in a high-end dining environment.

This role is ideal for those who enjoy a fast-paced, dynamic setting and are passionate about providing excellent customer experiences.

Key Responsibilities:
  • Lead and support front-of-house staff during service to ensure smooth day-to-day operations and exceptional customer service
  • Develop and implement strategies to improve service standards and exceed customer expectations
  • Collaborate with the management team on service improvements and promotions
  • Monitor food safety, cleanliness, and hygiene standards to maintain a 5-star rating
  • Handle customer feedback with professionalism and care, addressing any issues promptly and efficiently
About Our Team:
  • We are a new restaurant concept that prioritizes exceptional service and elevated dining experiences
  • Our team is led by an experienced chef with a proven track record of delivering outstanding results in high-end restaurants
  • We offer a collaborative and dynamic work environment with opportunities for growth and professional development

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