Housing Services Coordinator

2 weeks ago


Hervey Bay, Australia Centacare Brisbane Full time

Centacare Community Services is a leading provider of social services in South East Queensland, with over 1600 employees and a rich history spanning over 50 years.

The role of a Housing Officer is critical in supporting individuals and families to maintain their housing and access more affordable accommodation. As the ideal candidate, you will possess strong communication skills, both written and verbal, as well as excellent time management and prioritisation skills.

  • You will be responsible for supporting people with complex needs to address their homelessness or maintain their tenancy under a case management framework.
  • You will complete intake and assessments of new clients, promoting independent living skills and choice.
  • You will collect and report client data as required through the use of an electronic database.
  • You will liaise with other community and government agencies, as well as real estate agencies, as part of your case management.
  • You will ensure the service delivery meets all legislative guidelines and internal procedures.

We are seeking a highly motivated and experienced individual who holds a qualification in Community Services/Mental Health/Social Housing or has relevant experience in the community sector. Experience in accommodation services or real estate would be highly regarded.

The successful candidate will be paid in accordance with our Collective Agreement, with an hourly rate of $63,953 pa ($32.36/hr) or higher, depending on qualifications and/or previous experience.

Centacare offers a range of benefits, including ongoing support, opportunities for career and personal development, access to role-specific training, and a free employee assistance program for you and your family.



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