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Customer Service Representative

1 month ago

Sydney, New South Wales, Australia Woolworths Group Full time

Overview

As a Customer Service Representative at Woolworths Group, you will play a vital role in delivering a differentiated offer to our customers through a team that advocates for the business.

This is an exciting opportunity for someone with a genuine passion for food and shopping, customer first mentality, love of teamwork, and flexibility to work across various shifts.

About the Role

We are seeking an experienced individual to assist the team in creating better experiences for our customers. This includes providing exceptional customer service, working collaboratively with colleagues, and contributing to the overall success of the business.

Key Responsibilities

  • To provide a high level of customer service, ensuring customer satisfaction and loyalty
  • To work effectively as part of a team, supporting colleagues and contributing to the smooth operation of the store
  • To maintain a safe and inclusive work environment, adhering to company policies and procedures

What You'll Need

  • A strong passion for food and shopping, with excellent communication and interpersonal skills
  • The ability to work independently and as part of a team, adapting to changing situations and priorities
  • Flexible availability to work early mornings, days, late nights, and weekends, including rotational roster

Benefits

As a valued member of our team, you can expect:

  • A competitive salary range: $65,000 - $85,000 per annum (dependent on experience)
  • Ongoing opportunities for professional growth and development
  • A dynamic and inclusive work environment, with a focus on employee well-being and safety

Why Work with Us?

At Woolworths Group, we're committed to creating a workplace where everyone feels valued, respected, and empowered. We're proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

We value flexibility and encourage our team members to work in ways that meet their work-life commitments and support their wellbeing. Our goal is to create a safe and inclusive environment for all, where everyone has the opportunity to grow and make a real difference.