Customer Service Director

2 weeks ago


Sydney, New South Wales, Australia Abbott Full time

This is a unique opportunity to take on a Customer Service Director role with one of the world's leading companies in Australia.

As a key member of Abbott's customer service team, you will be responsible for providing exceptional support to internal and external customers. Your expertise will ensure that our customers receive timely and effective resolutions to their advanced issues.

In this dynamic and rapidly growing environment, you will have the chance to build and maintain relationships with customers, identify areas for process improvement, and contribute to the development of training materials and sales processes.

You will work closely with your team to manage customer orders, meet targets, and continuously improve customer service systems to reduce operating costs.

The ideal candidate will possess excellent communication and analytical skills, as well as experience working in similar roles. Proficiency in English, intermediate to advanced Excel, and experience with SAP are essential requirements for this position.

A competitive salary of approximately $120,000 per annum reflects the importance of this role in delivering exceptional customer experiences at Abbott.



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