Senior Strategic Account Manager, Key Accounts
4 weeks ago
The Opportunity:
As a Senior Strategic Account Manager, Key Accounts, you will play a pivotal role in driving business growth and increasing penetration of Agoda products with established global and local hotel chains.
Effective communication between the key account team and market management/partner development teams is crucial for success in this role.
You will leverage strong project management and analytical skills to identify, present, and implement projects in a dynamic environment.
A key aspect of this role is establishing and developing good working partnerships with both internal and external stakeholders.
In this Role, you'll get to:
- Work closely with country Key Accounts Managers and Global Key Accounts team to establish and implement strategies for Key Accounts in South East Asia and Oceania.
- Ensure targets (revenue, business performance, share of Agoda business) for chain accounts are exceeded.
- Analyze market trends to find opportunities.
- Utilize a consultative, data-led sales approach to get buy-in from chain HQs and enable markets for business development teams.
- Support workshops/webinars to promote Agoda brand and products.
- Synthesize feedbacks from key accounts and local business development teams then incubate projects and set work plans.
- Project manage cross-functional initiatives and complex projects for Key Accounts in the region.
- Champion communication across stakeholders and leadership teams regarding chain accounts opportunities in Southeast Asia and Oceania.
What you'll Need to Succeed:
- Bachelor's degree or equivalent in any relevant field.
- More than 5 years of experience in business development, management consulting, and/or key account management.
- Tech, ecommerce, or online experience preferred.
- Strong numerical and analytical skills.
- Proven records in achieving company objectives and targets through effective project management practices.
- Proven records in project prioritization and delivery – exemplifying rationales in making trade-offs, setting expectation, and way of communication.
- Written and spoken proficiency in local language.
- Strong interpersonal skills and mature demeanor.
- Team player.
- Professional 'get it done' attitude and work ethic.
- Adapts well to and is energized by change.
- Curiosity and an experimentation mindset.
- Travel industry experience is a plus.
- MBA from a well-known institution is a plus.
Location: Sydney, Australia
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