Expert Banking Solutions Specialist

1 week ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $55,000 - $73,000
Role Overview

Deliver exceptional customer experiences by providing efficient solutions and responses to banking enquiries.

As a Banking Consultant, you will be part of an innovative hybrid work culture that emphasizes a 50-50 balance between in-office presence and remote work.

Once training is complete, you'll enjoy a rhythm of in-office and remote work that brings out the best in you.

As a Banking Consultant, you will wield the power to make financial matters delightfully simple for our cherished customers.

  • Handle everyday banking enquiries, account openings, and processes via telephone
  • Listen actively, build trust, and ask relevant questions to exceed customer expectations and improve outcomes

Contribute to maintaining a balanced team culture that prioritises people, risk, and performance.

What We're Looking For

To grow and be successful in this role, you will ideally bring:

  • Passion for delivering exceptional customer service with demonstrated experience in customer-facing roles
  • Proficiency in using computer systems and ability to navigate multiple systems
  • Strong verbal communication skills to listen, build rapport, and convey complex information effectively


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