Banking Services Expert

4 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $99,000

Delivering Exceptional Customer Experience

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We are seeking a skilled professional to join our team as a Customer Banking Specialist.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has a strong background in banking services. As a Customer Banking Specialist, you will be responsible for providing expert advice to customers on their financial needs and providing solutions that meet their individual circumstances.

Key Responsibilities:

  • Provide in-depth conversations with customers about their overall banking needs.
  • Complete Financial Health Checks to assess customers' financial needs and identify any changes.
  • Educate and demonstrate our in-branch technology and digital banking options to customers.
  • Problem solve and provide effective solutions while championing our processes and procedures.

Requirements:

  • Experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
  • Excellent communication skills and the ability to articulate financial terms in a clear way.
  • The ability to ask questions, find solutions and act with integrity.
  • Ability to work in a fast-paced environment that is commercially driven.
  • A genuine interest in building a career in this field.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Aboriginal &/or Torres Strait Islander people are encouraged to apply.

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