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Key Account Manager
2 months ago
About the Role
We are seeking a highly skilled Key Account Manager to join our team at WestRock Company. As a Key Account Manager, you will be responsible for building and maintaining strong relationships with our existing customers, as well as identifying and pursuing new business opportunities.
Key Responsibilities
- Develop Strategic Plans
Develop and implement strategic plans to identify and drive activity in line with targets and outcome expectations.
Customer Relationship ManagementDevelop and maintain relationships with existing customers, and establish business relationships with potential customers.
Business DevelopmentIdentify opportunities within existing and new accounts by promoting WestRock Company's vertically integrated product and service offering to ensure top-line revenue growth.
Value-Added SolutionsProvide customers with value-added solutions/products to enhance the current sale (up-selling) and overall account profitability.
Forecasting and ReportingProvide accurate customer forecasts volumes, with responsibility for forecasting performance KPIs.
Contract NegotiationProactively secure contracted business ahead of competitive tenders, and/or lead and manage the process of securing at acceptable business terms.
Requirements
- Experience
5+ years' Key Account Management experience in a similar or related industry.
SkillsProven experience in building top-line sales growth through solid account management, upselling within existing accounts and identifying new business opportunities.
Commercial AcumenSolid commercial acumen with excellent negotiating and influencing skills.
Interpersonal SkillsAbility to work collaboratively through sound interpersonal skills, both internally and externally.
About WestRock Company
WestRock Company is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to move fiber-based packaging forward.
WestRock Company is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock Company does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state, or local law.
