Key Account Manager
4 weeks ago
Galderma is a leading dermatology company dedicated to delivering innovative medical solutions to meet the needs of patients and healthcare professionals worldwide.
Job SummaryWe are seeking a highly skilled Key Account Manager to join our team in North Sydney. As a Key Account Manager, you will be responsible for leading and developing Galderma's business strategies to establish and exceed profitable relationships with selected State & National Pharmacy Banner Groups.
Key Responsibilities- Develop, plan, and execute integrated sales strategies and promotional programs to drive year-on-year sales and profitable growth within selected Pharmacy Banner Groups.
- Strive for category leadership both on and off the shelf to maximize results.
- Closedistribution gaps in collaboration with the Galderma Field Team.
- Assist the National Business Manager in implementing key account strategies to drive excellence in account execution.
- Achieve annual sales growth and trade promotional spend targets for assigned customers.
- Own customer forecasting and propose required investment levels during annual Brand and Account Planning processes.
- Negotiate and establish Account Trading Terms, ensuring compliance.
- Provide regular performance updates against account KPIs, including scan results and ex-factory tracking.
- Manage total trade investment in assigned accounts to targeted levels.
- Monitor promotional effectiveness, analyse ROI, and adjust plans as needed.
- Prepare and deliver customer presentations and reviews.
- Monitor and correct assigned inventory shortfalls.
- Collaborate with the brand team to implement National Brand campaigns at the account level.
- Participate in cross-functional teams for customer and shopper activations and NPD launches.
- Provide direction and leadership to the 3rd party field team to maximize execution.
- Stay updated on competitor activities and provide timely updates to the business.
- Attain a high level of product technical knowledge and basic understanding of skin conditions and diseases through internal training.
- Support the NBM in promotional management of Tier 1 banners, including administration and event/campaign coordination.
- Bachelor's degree or equivalent.
- Key Account Management experience in the FMCG industry.
- Experience in Health & Beauty, and Pharmacy or Grocery channel is desirable.
- Proficiency in IRI/Aztec and IQVIA databases.
- Proficient in Negotiation & Influence, Customer/Consumer/HCP Sales Management, 4P/3D/CARS Execution.
- Knowledge in Business Planning & Monitoring, Building Business/Customer Relationships, Brand and Consumer Promotion Management, Consumer/Customer/HCP Shopper Insights, and Finance.
We are committed to providing a competitive and attractive salary package along with additional benefits such as:
- Professional development, offering opportunities for training, education, and career advancement.
- Employee recognition and rewards.
- Health and wellness benefits.
If your application is successful and your profile is a match, our recruiter will reach out to you directly and engage you in the first conversation regarding this role.
The next step is a virtual or face-to-face conversation with the hiring manager.
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