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Food and Beverage Operations Manager

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Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000
Job Title: Food and Beverage Team Leader

This role involves leading a team of food and beverage staff in an in-room dining environment, ensuring exceptional customer service and high-quality food presentation.

About the Position
  • Team Supervision: Manage a team of food and beverage staff, providing guidance and support to ensure smooth operations.
  • Menu Development: Collaborate with chefs and other stakeholders to create menus that cater to hotel guests' needs and meet quality and safety standards.
  • Inventory Management: Oversee inventory levels, manage stock ordering, and implement strategies to minimize food waste.
  • Customer Service: Deliver prompt and courteous service to hotel guests, addressing any concerns or issues professionally.
  • Communication: Effectively communicate with hotel staff, management, and suppliers to ensure seamless operations and resolve any issues that may arise.
Key Responsibilities
  1. Staff Management: Recruit, train, and develop a skilled team of food and beverage professionals.
  2. Quality Control: Monitor and maintain high-quality food presentation, adhering to health and safety regulations.
  3. Conflict Resolution: Address and resolve conflicts with staff, customers, or suppliers in a professional and diplomatic manner.
  4. Safety and Security: Ensure a safe working environment for staff and guests, adhering to hotel policies and procedures.