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Front Office Supervisor

2 months ago

Sydney, New South Wales, Australia Marriott Full time
Job Summary

We are seeking a highly motivated and experienced Front Office Supervisor to join our team at Moxy Sydney Airport. As a key member of our operations team, you will be responsible for overseeing the front office team, ensuring seamless guest experiences, and driving business growth.

Key Responsibilities
  • Supervise and support the front office team in delivering exceptional guest service
  • Develop and implement strategies to improve operational efficiency and guest satisfaction
  • Collaborate with other departments to ensure seamless guest experiences
  • Manage guest reservations, check-in, and check-out processes
  • Handle guest inquiries and resolve issues in a timely and professional manner
  • Monitor and maintain high standards of customer service and quality
  • Contribute to the development and implementation of business strategies to drive revenue growth and profitability
Requirements
  • Proven experience in a supervisory role in a hospitality or customer-facing environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Knowledge of property management systems and hotel operations
  • Ability to work independently and as part of a team
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At Marriott International, we are committed to providing our guests with exceptional experiences and our employees with opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.