Master Mariner

7 days ago

Airlie Beach, Queensland, Australia beBeeVessel Full time $120,000 - $160,000

We are seeking a highly skilled Vessel Master to join our team on a casual basis. This leadership position plays a critical role in the safe operation of our vessel, ensuring compliance and on-board maintenance while leading the crew to deliver exceptional service to guests.

The Vessel Master is responsible for providing high-quality guest experiences and maintaining consistent service standards. Key responsibilities include addressing guest complaints promptly, providing leadership and guidance to crew members, promoting their professional motivation and growth, and assisting with the ongoing training of both new and existing staff to meet operational standards.

To be successful in this role, you will require strong people management skills, effective communication, and interpersonal skills. You must also maintain high levels of marine safety and compliance, demonstrate a proven ability to enhance guest experiences, show a strong commitment to identifying and coaching employees for growth, exhibit excellent guest service skills, and dedicate yourself to meeting expectations.

Key Responsibilities
  • Provide exceptional guest experiences and maintain consistent service standards
  • Address guest complaints promptly
  • Provide leadership and guidance to crew members
  • Assist with the ongoing training of both new and existing staff
Requirements
  • Maintain high levels of marine safety and compliance
  • Demonstrate a proven ability to enhance guest experiences
  • Show a strong commitment to identifying and coaching employees for growth
  • Exhibit excellent guest service skills
Benefits
  • An attractive salary and positive work environment
  • Study Assistance Policy
  • A career with opportunities for progression, transfers, and secondments
  • Employee Referral Policy
  • Parental Leave program
  • Purchased Leave policy
  • Private Health discounts
  • Employee Assistance Program
  • Discounts on merchandise
  • Discounts at the café & bar
  • Free public transport
  • Salary sacrifice remote area benefits

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