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Business Growth Lead
3 weeks ago
This is a senior role in our Sales and Business Development team.
- Our ideal candidate has at least 8 years of experience in account management, business development or similar roles in a commercial environment.
- They have a strong understanding of SaaS solutions and experience with project delivery, maintenance, and support services.
The Senior Strategic Account Manager will be responsible for establishing long-term relationships with government customers to drive growth. They will develop account strategies, actively identify growth opportunities, and ensure solutions meet evolving customer needs.
The role requires leadership skills, as they will lead and support a talented account management team. This includes fostering collaboration, guiding professional growth, and ensuring the team thrives together.
The Senior Strategic Account Manager must be able to analyze customer metrics, market trends, and feedback to inform growth and product/service improvements.
They will collaborate cross-functionally with Project Delivery, Service Delivery, Product, New Business, and Marketing teams to ensure excellent delivery and deeper customer engagement.
A day in this role involves providing employee-focused leadership, fostering engagement and a high-performing, diverse team through hiring, support, and development. They will act as the trusted advisor and Account Manager for key customers, building strong, long-term relationships with stakeholders and executive sponsors.
Key responsibilities include:
