Workspace Experience Associate

9 hours ago


Melbourne, Victoria, Australia Hub Australia Full time
{"title": "Workspace Experience Associate", "subtitle": "Join Hub Australia's vibrant team as a Workspace Experience Associate", "content": "

At Hub Australia, we're seeking a highly motivated and customer-focused individual to join our team as a Workspace Experience Associate. As a key member of our clubhouse team, you'll be responsible for delivering exceptional experiences for our members and guests.

Key Responsibilities:

  • Provide personalized support to members and guests, ensuring their needs are met and exceeded.
  • Manage day-to-day inquiries, booking requests, and other member-related tasks with a high level of professionalism and attention to detail.
  • Assist with cafe operations, including beverage preparation and inventory management.
  • Contribute to the planning and execution of workplace events, ensuring seamless execution and guest satisfaction.
  • Conduct regular inventory checks and assist with day-to-day operations, including opening and closing procedures.

Requirements:

  • At least 2 years of experience in a customer-facing role, preferably in hospitality, retail, or a similar service-oriented sector.
  • Strong customer-centric mindset, adapting to the needs and preferences of guests to enhance their overall experience.
  • Exceptional problem-solving skills, with a creative and pragmatic approach to addressing challenges.
  • Excellent interpersonal skills for engaging with members, staff, and external stakeholders.
  • Proficient multitasking abilities, maintaining focus and productivity in a dynamic environment.

What We Offer:

  • A stable Monday-to-Friday corporate schedule, allowing for a healthy work-life balance.
  • The opportunity to work with a certified B Corp and carbon-neutral organization, committed to making a positive impact on society and the environment.
  • A comprehensive wellness program and lifestyle fund, supporting your overall well-being.
  • Personalized training and professional development opportunities, helping you grow and advance in your career.

Apply Now

", "company": "Hub Australia", "location": "Melbourne", "industry": "Coworking", "job_type": "Full-time"}

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