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Events Associate
2 months ago
The Hive Hong Kong is a dynamic and innovative workspace provider, dedicated to fostering a community of professionals and entrepreneurs. Our mission is to create a vibrant and collaborative environment that inspires meaningful connections and drives business growth.
Job SummaryWe are seeking a highly motivated and organized Events Associate to join our team. As an Events Associate, you will play a key role in ensuring the smooth execution of large meetings and events, providing exceptional customer service to our guests and members.
Key Responsibilities- Event Setup and Coordination
- Assist with the setup and teardown of event spaces, ensuring everything is in place for a successful event.
- Support the Events team in coordinating logistics, including seating arrangements, audio-visual equipment, and other event necessities.
- Help manage event timelines, ensuring that everything runs smoothly from start to finish.
- Greet and assist event attendees with a friendly and welcoming attitude.
- Respond to guest inquiries and provide information about the event, schedule, and venue amenities.
- Address any guest or member's concerns or issues promptly and professionally, ensuring a positive experience for all guests.
- Assist with registration and check-in processes, ensuring a smooth flow of attendees.
- Monitor the event environment, including cleanliness, safety, and overall guest experience, and take action as needed.
- Coordinate with vendors, suppliers, and other event staff to ensure seamless operations.
- Distribute event materials to attendees, such as brochures, programmes, and promotional items.
- Assist with the cleanup and reorganisation of the event space.
- Gather feedback from attendees and provide insights to improve future events.
- Help with inventory management of event supplies and equipment.
- Previous experience in events, hospitality, or customer service is preferred but not required.
- Familiarity with event setup and coordination is an asset.
- Strong interpersonal and communication skills.
- Ability to work effectively in a team and adapt to a fast-paced environment.
- Excellent organisational skills and attention to detail.
- Proactive and able to handle multiple tasks simultaneously.
- Positive attitude and a passion for providing outstanding customer service.
- Flexible availability, including evenings, weekends, and holidays, as required by event schedules.
- Competitive salary reflective of your growth.
- Variety of discounts across our growing industry partners.
- A comprehensive training academy to support your growth and longevity with us.
- Education allowance to support external training.
- A fun, dynamic working environment, working with a diverse, world-class team.
- Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness.
- An extra day of leave to celebrate your birthday.
- An annual dedicated day to volunteer at a charity of your choice.
- Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations.
We are an equal-opportunity employer, committed to creating an inclusive and respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.
