Guest Experience Manager

2 weeks ago


Melbourne, Victoria, Australia beBeeExperience Full time $80,000 - $180,000
Guest Experience Manager

We are seeking an exceptional Guest Experience Manager to lead a passionate and engaged guest experience team. The role will be responsible for delivering exceptional experiences to all current and prospective guests.

The successful candidate will have the opportunity to drive subscription membership results across all programs provided by the facility.

Key responsibilities include:

  • Leading a dedicated team of Guest Experience Officers to deliver excellent customer service and meet sales targets.
  • Developing and implementing strategies to increase guest engagement and satisfaction.
  • Maintaining effective relationships with key stakeholders, including senior management, colleagues, and external partners.


  • Melbourne, Victoria, Australia beBeeGuest Full time $65,000 - $85,000

    Job Title: Guest Management Team - CoordinatorWe are seeking a dynamic professional to join our team in supporting our Events Producer in ticketing, invitations, seating and guest check-in for major Awards events.The role will contribute to delivering seamless event experiences and ensuring guests have a positive experience.The position is based in South...


  • Melbourne, Victoria, Australia beBeeGuestExperience Full time $80,700 - $98,700

    Job OpportunityThe Assistant Manager, Guest Experience role is pivotal in delivering exceptional store experiences every day.Key ResponsibilitiesEstablish a positive and inclusive team atmosphere by embracing individuality to foster a supportive environment for all team members.Proactively lead from the floor to identify and address business needs, team...


  • Melbourne, Victoria, Australia Marriott International, Inc Full time

    **Job Number** 24016691**Job Category** Rooms & Guest Services Operations**Location** Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Serves as the property Manager on Duty and oversees all...


  • Melbourne, Victoria, Australia beBeeService Full time $92,000 - $124,000

    Guest Experience ManagerWe are seeking a highly skilled Guest Experience Manager to lead our front office operations and deliver exceptional customer service. This full-time role will be responsible for ensuring seamless check-in/check-out processes, responding promptly to guest inquiries, and maintaining consistently high service standards.The successful...


  • Melbourne, Victoria, Australia beBeeHospitality Full time $35,000 - $50,000

    Guest Service ManagerWe are seeking a highly skilled Guest Service Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring that all guests receive prompt attention and personal recognition throughout the hotel.Your role will involve supervising, directing, and supporting the reception team with their daily...


  • Melbourne, Victoria, Australia Hepburn Wellness Full time

    **VIC, Hepburn Bathhouse & Spa - Daylesford 3460**- Opportunity to lead a luxury, award winning wellness properties- Great opportunity with a growing and entrepreneurial organisation- Full time position to manage Guest ExperienceThe Hepburn Bathhouse & Spa is an iconic tourist destination and award winning spa located in the heart of Australia's Spa Capital...


  • Melbourne, Victoria, Australia Marriott Hotels Resorts Full time

    **Job Description**:**Job Number** 23126548**Job Category** Rooms & Guest Services Operations**Location** Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** ManagementMarriott Hotels creates moments that empower guests to...


  • Melbourne, Victoria, Australia Sofitel Full time

    Company DescriptionSofitel Melbourne On Collins is one of Melbourne's premier luxury hotels. Part of the Accor group, Sofitel Melbourne is known for its beautiful recently refurbished rooms, its superb Atrium Bar and its delectable No35 restaurant. We support our employees to develop and grow through regular and ongoing training, internal promotion...


  • Melbourne, Victoria, Australia Marriott International, Inc Full time

    **Additional Information****Job Number**25018491**Job Category**Rooms & Guest Services Operations**Location**The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000**Schedule**Full Time**Located Remotely?**N**Position Type** ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our...


  • Melbourne, Victoria, Australia Sofitel Melbourne On Collins Full time

    About the businessAt Sofitel Melbourne On Collins we are obsessed with blending our French heritage with our local culture to create unforgettable experiences for our guests. We are Melbourne's iconic 'Hotel for the Arts'. Everything we do, we do to make sure our people feel welcome and valued.About the roleReporting to the Front Office Manager, the Hotel...