Head of Guest Services
2 weeks ago
About the Company
Brook Recruitment is seeking a highly skilled Head Concierge to join their team in Sydney's west. As a leading international property development company, they offer a unique opportunity to work in a prestigious and energized office space.
Key Responsibilities:
- Provide exceptional customer service to guests and tenants
- Manage the Concierge team effectively
- Coordinate Concierge team start, break, and finish times
- First point of contact for high-level staff and clients
- Phone correspondence and managing passes
- Preparing meeting rooms and attending to visitors' inquiries
- Ad-hoc duties and PA duties requested by tenants
Requirements:
- 3+ years of team management experience
- Hospitality/Concierge experience highly desirable
- Professional presentation and friendly approach
- Excellent communication and customer service skills
- Highly ethical standards and respect for privacy
How to Apply:
For a confidential conversation, please contact Jarrod at Brook Recruitment.
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