Head of Guest Services

2 weeks ago


Sydney, New South Wales, Australia Brook Recruitment Full time

About the Company

Brook Recruitment is seeking a highly skilled Head Concierge to join their team in Sydney's west. As a leading international property development company, they offer a unique opportunity to work in a prestigious and energized office space.

Key Responsibilities:

  • Provide exceptional customer service to guests and tenants
  • Manage the Concierge team effectively
  • Coordinate Concierge team start, break, and finish times
  • First point of contact for high-level staff and clients
  • Phone correspondence and managing passes
  • Preparing meeting rooms and attending to visitors' inquiries
  • Ad-hoc duties and PA duties requested by tenants

Requirements:

  • 3+ years of team management experience
  • Hospitality/Concierge experience highly desirable
  • Professional presentation and friendly approach
  • Excellent communication and customer service skills
  • Highly ethical standards and respect for privacy

How to Apply:

For a confidential conversation, please contact Jarrod at Brook Recruitment.



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