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Manager, Strategic Insights

2 weeks ago

City of Parramatta Council, Australia beBeeAnalytics Full time
Job Title

We are seeking a highly skilled Manager, Analytics to join our team. As a key member of our organisation, you will be responsible for leading and managing a team of analytic specialists, developing data-related partnerships, and providing advice and technical leadership in statistical and information analysis to maximise revenue and customer experience outcomes.

Key Responsibilities:
  • Lead Revenue NSW data sharing practices in the interjurisdictional and interagency context.
  • Assess and influence the quality of externally acquired data.
  • Design and implement sophisticated data-based research projects to support customer profiling and reporting.
  • Maintain knowledge of current developments and application of analytics and data analysis and champion continuous improvement for analytics.
  • Contribute to strategies, programs, policies and procedures to determine and achieve enhanced compliance outcomes.
Requirements:
  • Tertiary qualifications in Information Technology or Business Management (or related), along with relevant experience.
  • Demonstrate ability to develop and manage a team of professionals as well as improve business efficiencies.
  • Demonstrate propensity to productively engage with multiple stakeholders.
  • Have experience developing complex correspondence and communication plans for a diverse audience and devise, monitor and report on strategic, operational and project plans for an Executive audience.
  • Have financial management analytic and reporting capabilities across operational and project activities.
  • Have a strong focus on the delivery of quality outcomes and process improvement.
Benefits:
  • Flexible office location across NSW.
  • Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts.
  • Accrued Days Off (days in lieu) in addition to Annual Leave.
  • Ongoing access to industry approved self-learning tools.
  • Career agility including opportunities to work on different programs.
  • The opportunity for meaningful work that matters to all of us in NSW.
  • Corporate wellbeing programs with access to Fitness passport.
Other Opportunities:

Our organisation is committed to delivering excellent customer service, digital transformation, and regulatory reform. We are focused on leveraging the contributions of employees with different backgrounds and perspectives to strengthen our workforce. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process, please contact us.