Customer Service Specialist

7 days ago


West Melbourne, Victoria, Australia PORTMANS Full time
About the Role

We are seeking a highly motivated Customer Service Specialist to join our team at Portmans. As a Sales and Fashion Assistant, you will be responsible for delivering exceptional customer service, styling advice, and sales results.

Key Responsibilities:

  • Provide genuine and unique experiences for every customer aligned with the Portmans brand
  • Work collaboratively within a team environment to achieve individual and store targets
  • Assist with stock management, processing, and visual merchandising

Required Skills and Qualifications

To succeed in this role, you will need to demonstrate:

  • Confidence in approaching, connecting, and selling to customers
  • A strong customer focus and ability to provide an outstanding customer experience
  • Value for integrity and doing things the right way
  • The ability to work in a high-energy, fast-paced environment

Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Opportunity to join our Future Leaders Program designed to develop and train future Store Managers
  • In-store coaching and comprehensive training plans focused on fashion styling and service
  • Internal career opportunities across 7 brands and over 1,000 retail outlets
  • 50% staff discount on Portmans amazing product

Estimate Salary

We estimate that the salary for this role is around AU$60,000 - AU$70,000 per annum, depending on location and experience.



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