Customer Service Specialist
1 month ago
About the Role:
We are seeking a Customer Service Specialist to join our team in a fixed-term opportunity at our Ballarat campus. The successful candidate will provide quality customer service support to current and prospective ACU students and staff.
Key Responsibilities:
- Provide face-to-face, email, phone, live chat, SMS, and other enquiry-type support.
- Case-manage enquiries and be the first point of call for the ACU community.
What We Offer:
- A total remuneration package valued at $95,827 - $103,735 per annum, including a salary component of $80,975 - $87,658 per annum.
- 17% employer superannuation contributions to eligible staff.
- Annual leave loading of 17.5% of four weeks' salary payable.
How to Apply:
- Step 1: Review the position description and become familiar with ACU's mission and application process.
- Step 2: Click the 'View Position Description and Apply' button and populate your candidate application details.
About Us:
Australian Catholic University is an inclusive community that welcomes students and staff of all beliefs. We are committed to fostering an inclusive workplace culture that values diversity and enables our people to reach their potential.
-
Customer Portfolio Manager
4 weeks ago
Melbourne, Victoria, Australia BOQ Specialist Full timeAbout the OpportunityWe are seeking an experienced Customer Portfolio Manager to join our team at BOQ Specialist. In this role, you will be responsible for managing a diverse portfolio of customers, with a focus on customer retention and growth.
-
Maintenance Field Specialist
3 weeks ago
Melbourne, Victoria, Australia Service Stream Full timeAbout the RoleService Stream is seeking a highly motivated and outcome-driven Maintenance Field Specialist - Service Delivery to join our team in Hope Valley, South Australia. This is a permanent, full-time opportunity offering a secure, long-standing, and progressive work environment with a generous salary package and excellent benefits.Key...
-
Customer Engagement Associate
4 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeAbout the RoleThis role is a key position within our Customer Engagement Centre, supporting internal stakeholders across all business units and assisting with the customer journey. Reporting to the Senior Customer Engagement Associate, you will be responsible for:Providing superior customer service capabilities, prioritizing the customer experience at all...
-
Customer Engagement Professional
4 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeWe are seeking a highly skilled CUSTOMER ENGAGEMENT PROFESSIONAL to join our team at the Customer Engagement Centre.About the RoleThis is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support to internal stakeholders across all business units.Key Responsibilities:Provide superior customer service,...
-
Customer Service Specialist
3 weeks ago
Melbourne, Victoria, Australia ANZ Full timeWe are seeking a skilled Customer Service Specialist to join our Commercial Operations Origination team.The successful candidate will play a key role in supporting customers and stakeholders, ensuring timely delivery of manager variations to existing lending.As a valued member of our team, you will be expected to consistently demonstrate well-developed...
-
Customer Service Deliverance Specialist
2 weeks ago
Melbourne, Victoria, Australia Probe CX Full timeAbout the Role We are seeking a highly skilled Customer Service Deliverance Specialist to join our Probe CX team. Job Overview The primary objective of this role is to provide exceptional service to our customers in an accurate, efficient, and respectful manner on every call, as measured by various performance metrics. Responsibilities Work under the...
-
Customer Service Operations Specialist
4 weeks ago
Melbourne, Victoria, Australia Catch Full timeJob OverviewCatch is an Australian-owned and operated e-commerce company that has been bringing low prices to everyday Aussies on the brands they know and love since 2006. As a Customer Service Operations Specialist, you will play a key role in delivering exceptional levels of customer service in a timely and professional manner.
-
Customer Experience Coordinator
4 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeRole OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.
-
Customer Service Specialist
3 weeks ago
Melbourne, Victoria, Australia ANZ Full timeAbout Our TeamWe're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Our Commercial Operations Origination team is looking for an experienced Customer Service Specialist to support our customers and stakeholders in manager variations to existing...
-
Customer Engagement Representative
4 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeAbout UsMetricon Homes is a leading Australian home builder with a reputation for delivering exceptional customer experiences. Our team is dedicated to providing top-notch service and support to our customers.
-
Customer Service Excellence Specialist
3 weeks ago
Melbourne, Victoria, Australia IAG Full timeWe are seeking a Customer Service Excellence Specialist to join our team at IAG, the largest general insurance group in Australia and New Zealand.The ideal candidate will have strong customer service skills, with the ability to build rapport with clients and provide excellent support. This is a full-time role based in Melbourne, working Monday to Friday,...
-
Customer Service Experience Specialist
3 weeks ago
Melbourne, Victoria, Australia Laminex Australia Full timeWe're seeking a Customer Service Experience Specialist to join our engaging team at Laminex Australia in Tullamarine.This role offers endless opportunities for career growth, with a supportive company culture that values people and development. Secure your future with us and take on the challenge of delivering exceptional customer experiences.As a Customer...
-
Commercial Relationship Manager
3 weeks ago
Melbourne, Victoria, Australia BOQ Specialist Full timeAbout BOQ SpecialistBOQ Specialist is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.We are a family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand...
-
Part Time Customer Support Specialist
2 months ago
Melbourne, Victoria, Australia East Wimmera Health Service Full timeAbout UsEast Wimmera Health Service is a leading healthcare provider in the rural region of St Arnaud. Our organization is dedicated to delivering high-quality healthcare services to the community.Job SummaryWe are seeking a highly skilled and experienced Part Time Customer Support Specialist to join our team at the St Arnaud Campus. As a key member of our...
-
Customer Service Specialist
3 weeks ago
Melbourne, Victoria, Australia Iress Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our clients.As a Customer Service Specialist, you will be the primary point of contact for clients experiencing technical issues. You will be...
-
Customer Engagement Liaison Professional
3 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeJob SummaryWe are seeking a highly skilled Customer Engagement Liaison Professional to join our team at the Customer Engagement Centre. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey.About UsMetricon Homes is Australia's Most Trusted Choice, as...
-
Insurance Customer Service Specialist
2 weeks ago
Melbourne, Victoria, Australia AIA Full timeInsurance Customer Service SpecialistWe are seeking a dedicated and customer-focused Insurance Customer Service Specialist to join our team at AIA. This is an exciting opportunity to make a real difference in people's lives, providing exceptional service and support to our customers.About the Role:Respond to inbound customer enquiries via various channels in...
-
Customer Service Specialist
4 weeks ago
Melbourne, Victoria, Australia Square Full timeAbout UsAt Square, we're building a more inclusive economy that provides equal access to opportunity for all our customers. We strive to live by the same values in building our workplace.Job DescriptionWe are seeking a Customer Service Specialist to join our Merchant Support Experience team. As a key member of our team, you will be responsible for handling...
-
Customer Service Specialist
4 weeks ago
West Melbourne, Victoria, Australia PORTMANS Full timeAbout the RoleWe are seeking a highly motivated Customer Service Specialist to join our team at Portmans. As a Sales and Fashion Assistant, you will be responsible for delivering exceptional customer service, styling advice, and sales results.Key Responsibilities:Provide genuine and unique experiences for every customer aligned with the Portmans brandWork...
-
Customer Service and Support Specialist
4 weeks ago
Melbourne, Victoria, Australia InterCare Staffing And Employment Full timeWe are seeking a highly motivated and customer-focused Customer Service and Support Specialist to join our dynamic team at InterCare Training. Based in Keysborough, Melbourne, this role presents an excellent opportunity to contribute to the success of our organisation while enjoying a workplace that values camaraderie, growth, and achievement.About UsAt...