Senior Clinical Specialist, Structural Heart

9 hours ago

Brisbane, Queensland, Australia Medtronic Full time
About the Role

We are seeking a highly skilled Senior Clinical Specialist to join our Structural Heart team at Medtronic. As a key member of our team, you will play a critical role in achieving sales revenue and market share targets for our specified state by providing technical and clinical excellence to implanters and clinical stakeholders.

Key Responsibilities
  • Work closely with Clinical Territory Managers to understand the clinical and service needs of specific customers and provide highest level clinical service and technical support.
  • Support Clinical Territory Managers through aligned promotion and selling of defined Medtronic products & services to key specialists and technical staff.
  • Collaborate with the team to actively participate in quarterly business reviews and business planning and execute on agreed actions.
  • Pro-actively meet with Clinical Territory Managers and other Clinical Specialists in managing case coverage requirements for the state.
  • Support sales & marketing programs with specific complimentary activities as provided by the Marketing team.
  • Play a lead role with technical in-services, presentations, and training to specified customers.
  • Practice effective communication by feeding back information regarding commercial and clinical opportunities and intelligence to relevant Clinical Territory Managers, Clinical Specialists, Business Development Managers, and other divisional staff.
  • Consistently set and meet quarterly performance goals.
  • Support Territory Managers with inventory control, including the expedited delivery of stock to customers as needed.
  • Support clinical study activities in conjunction with Territory Manager and the Clinical Research team.
  • Ensure the highest level of product knowledge is attained and maintained.
  • Monitor field inventory effectively to ensure appropriate levels of inventory in each location relative to demand.
  • Complete cycle counts of all required field locations on time and follow up on any missing stock.
  • Retrieve all expiring product from field locations and return to the warehouse prior to expiry.
  • Perform duties in compliance with the local Quality System.
  • Perform duties in compliance with environmental, health and safety related site rules, policies, or governmental regulations.
Requirements
  • A Bachelor's degree in Nursing qualifications, general science degree, or similar preferred.
  • At least 2 years' experience as a Clinical Specialist or equivalent technical medical experience.
  • Successful completion of Blueprint II training.
  • Comprehensive clinical and technical knowledge including clinical papers. Asks skillful questions.
  • Comprehensive knowledge of the SH Clinical Offering.
  • Strong clinical and business relationships with customers.
  • Advanced understanding of internal workings of hospital labs/ theatres / departments e.g. purchasing, consignment, clinics, patient & implant scheduling, and key influencers.
  • Computer literacy including sound knowledge of the MS Office suite of software.
  • Maintain a valid driver's license.
About Medtronic

At Medtronic, we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success.

We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

  • Range of on-demand online health and wellness training resources, apps, videos, and communities.
  • We invest in professional training and development for employees at all levels.
  • Our Employee Resource Groups (ERG)- foster awareness and inclusion in the workplace.
  • Various insurance benefits include life and disability and salary continuances.
  • We have generous employee referral programs, corporate discount programs, leave benefits, and more.

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