Strategic Operations Partner

7 days ago


Brisbane, Queensland, Australia Australian Institute of Company Directors Full time

About Us

The Australian Institute of Company Directors is a leading organization dedicated to promoting excellence in governance and leadership. Our mission is to empower directors and senior leaders to drive positive change and create value for their organizations and society.

About the Team

The Operations and Service Delivery team is a critical component of our organization, responsible for delivering exceptional customer experiences and driving operational excellence. Our team is comprised of specialized units that work together to provide a wide range of services to internal and external stakeholders.

About the Role

As the Planning and Resourcing Partner, you will play a key role in driving operational excellence and delivering exceptional customer experiences. You will be responsible for overseeing the planning and allocation of resources, ensuring seamless operations, and optimizing resource utilization. Your responsibilities will include:

  1. Developing and implementing strategic plans to optimize resource allocation and ensure efficient operations.
  2. Collaborating with the team to identify and resolve conflicts across schedules and rosters.
  3. Providing expert advice on resource planning and allocation to ensure optimal utilization.
  4. Managing the weekly rostering of the Operations and Service Delivery Team to ensure optimal coverage and efficiency.
  5. Preparing and presenting regular reports on workforce metrics and resource utilization.
  6. Ensuring schedules, rosters, and calendars are visible and communicated effectively to all relevant teams within the organization.
  7. Building and maintaining strong stakeholder relationships to accurately assess and plan for the resourcing needs of the organization.
  8. Coordinating schedules to ensure effective delivery of organizational initiatives.

Our Values

We are committed to upholding the following values:

  • Accountability
  • Respect
  • Excellence
  • Collaboration

What We Offer

We offer a range of benefits and opportunities to support your career and personal growth, including:

  • Hybrid/flexible working arrangements
  • Access to salary sacrificing and salary continuance insurance
  • Personal wellbeing support through our employee assistance program
  • A solutions-focused and collaborative organization that celebrates a 'One Team' culture
  • Opportunities for professional development and career growth
  • Access to our education platform with a wide range of training courses and webinars

Join Our Community

We welcome applications from people of all ages, genders, sexuality, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander Peoples, and people with a disability. We provide reasonable adjustments to the recruitment process for individuals with disabilities. If you require an adjustment, please contact us.



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