Customer Support Associate

3 weeks ago


Noble Park, Victoria, Australia In Vitro Technologies Pty Ltd Full time

About the Role:

We are seeking a highly skilled Customer Support Specialist to join our national Customer Support Centre, based in Noble Park, Melbourne.

The successful candidate will provide exceptional customer service, product and services information, address daily enquiries, and assist with emerging problems with accuracy and efficiency.

This role is primarily responsible for providing customer support to customers covering all inbound and outbound customer-related contact within the two divisional channels of our business: Medical & Scientific.

The ideal candidate will have experience in a similar customer service role, confidence and knowledge of an inbound call centre team, and excellent written and verbal communication skills.

About You:

  • Ability to work in a team environment and autonomously
  • Previous experience in the scientific or medical industry is preferred
  • Exposure to Microsoft Dynamics D365 is an advantage

What We Offer:

  • Competitive remuneration and range of benefits
  • Full-time and permanent role
  • Monday to Friday working hours
  • Car parking at our Noble Park site
  • Discounts at over 100 retailers

Next Steps:

Interested applicants are encouraged to click APPLY to submit their application.



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