Claims Specialist

7 days ago


Darwin, Northern Territory, Australia Gallagher Full time

About the Role

Gallagher Bassett is seeking a highly skilled Claims Specialist to join our team in Darwin. As a Liability and Technical Specialist, you will be responsible for conducting initial contacts and risk assessments, obtaining subjective and objective evidence, and determining liability for workers compensation claims.

Key Responsibilities

  • Coordinate the claim lodgement process, ensuring key information is obtained from stakeholders to support the timely determination of a claim
  • Determine liability for a claim within the legislative timeframes and communicate decision to the injured worker and employer
  • Undertake specialist claims investigation, determine normal weekly earnings, lump sum, and whole person impairment entitlements
  • Identify any potential barriers and provide effective strategies for eligibility outcomes
  • Provide education to Workers, Employer, and Treating Medical Practitioner in respect to rights and responsibilities
  • Undertake the internal dispute resolution process as requested
  • Provide instructions to panel solicitors with respect to litigated matters
  • Prepare required paperwork for NT WorkSafe in relation to mediation requests
  • Attend mediation and work health court conferences as required

About You

To be successful in this role, you will have significant experience in workers compensation claims management, impairment assessment guidelines, and relevant case law. You will also have a strong working knowledge of the NT Workers Compensation legislation and guidelines.

What We Offer

In addition to a competitive salary, you will have access to a wide range of benefits, including 4 weeks annual leave, novated leasing opportunities, and health insurance discounts. You will also have the opportunity to work in a dynamic and collaborative team environment.


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