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Claims Portfolio Manager
2 weeks ago
The ideal candidate will have experience working in a legal environment, customer service skills and strong negotiation abilities.
Our team prioritizes care for our customers, the planet, and each other, promoting a culture of lifelong learning, development, and global mobility. We encourage collaboration and provide opportunities for growth and success.
About The Job- Manage a complex portfolio of claims arising from Public and Product Liability policies with a focus on personal injury.
- Making policy coverage decisions, assessing allegations of negligence to determine liability, and negotiating quantum within a delegated authority.
- Build relationships with internal and external stakeholders, providing high standards of service while maintaining open communication channels.
- Customer service experience is highly desirable, as well as the ability to plan, prioritize tasks effectively, organize competing resources and demands.
- Excellent verbal and written communication skills are required, along with the ability to balance understanding, empathy, and compassion with commercial outcomes.
- A vision of long-term career progression and a passion for leveraging emerging technologies are beneficial for this role.
- Inclusive Culture: Work in a supportive, open-minded team focused on delivering exceptional customer experiences.
- Flexible Work-Life Balance: Enjoy flexible work options, remote work possibilities and support for achieving a healthy work-life balance.
- Career Development: Access mentoring, training and global mobility opportunities for professional growth and advancement.
- Financial Well-being: Enjoy discounts on various products, services and financial wellness initiatives.
