Student Support Officer

2 weeks ago

Broome, Australia The University of Notre Dame Full time
About the Role

The University of Notre Dame Australia is seeking a highly skilled and culturally sensitive individual to join our team as a Student Support Officer at the Kimberley Centre for Remote Medical Training (KCRMT) and Majarlin Kimberley Centre for Remote Health (Majarlin) programs.

As a Student Support Officer, you will play a critical role in providing a range of support services to medical students, including accommodation, finance, academic, and mental health support. You will also work closely with academics, professional staff, and central services to ensure high-quality and timely delivery of support services to staff and students.

Key Responsibilities
  • Develop and implement student support initiatives with a focus on Indigenous student retention and success.
  • Provide support covering a range of issues associated with accommodation, finance, academic, and mental health for all medical students.
  • Directly support and connect students to relevant academic and support programs.
  • Build and maintain positive relationships with external partners, students, and relevant internal stakeholders.
  • Contribute to the continuous improvement of practices, operational processes, and programs and initiatives that assist Indigenous students with their university life and study.
Qualifications and Experience
  • Relevant tertiary qualification at Certificate IV level or higher, plus extensive relevant experience in either Business Administration, Tertiary Education, Project Management, Finance, or other related areas.
  • A Degree qualification is desirable.
  • Proven high-level administration experience in a busy, fluid environment (higher education experience highly regarded).
  • An understanding of the higher education sector, including its policies, procedures, and regulations, with demonstrated ability to effectively support students, understand academic policies and procedures, and collaborate with faculty and staff to address student needs.
  • Understanding of the historical and current issues and trends within Higher Education and the challenges facing Indigenous students and the complex relationship which may govern and influence Aboriginal and Torres Strait Islander cultures.
  • Strong interpersonal and communication skills with demonstrated familiarity, sensitivity, and respect for the diverse needs, aspirations, and cultures of Indigenous societies.
Benefits
  • Excellent opportunity to make a transformational contribution to the societies in the Kimberley/Pilbara regions and leave a legacy.
  • Join the University supporting its students and staff to achieve their career goals – in a personal and positive environment.
  • Extra remote benefits.

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