Director of Student Administration
4 weeks ago
The Director of Student Administration is a key leadership position responsible for overseeing the strategic direction and operational management of Student Administration functions across the University of Notre Dame Australia.
This role requires a strong leader with expertise in student administration, enrolment management, and regulatory compliance. The successful candidate will provide leadership and oversight to a diverse team, driving service standards, and enhancing the student experience.
Key Responsibilities- Functional Leadership
- Provide leadership and oversight to the Student Administration team, ensuring efficient and effective delivery of services.
- Develop and implement strategies to improve student administration processes, enhancing the student experience and operational efficiency.
- Lead a dynamic approach to improvement and change, identifying and implementing ongoing enhancements to services and functions.
- Collaborate with Faculties, Schools, and Offices to maximize cross-collaboration, shaping student requirements and deliverables to agreed plans.
- Mentor and develop the Student Administration team, enabling them to achieve university objectives in an environment with a strong internal and external customer focus.
- Provide effective, consistent, and regular performance feedback and address performance issues in a timely manner.
- Provide leadership and manage the operations and activities of Student Administration, including responsibility for reporting, financial, human resources, and audit requirements.
- Oversee the Student Administration budgets and forecasts, monitoring and evaluating business processes, systems, and procedures to identify best practice.
The successful candidate will possess:
- Relevant tertiary qualifications, ideally postgraduate qualifications.
- Significant background in student administration, enrolment management, or similar areas of educational quality and/or administration.
- Strong experience coupled with a strategic understanding and knowledge of National Higher Education and institutional issues relating to educational quality and administration.
- Extensive experience of working within a regulatory framework, including demonstrated ability to operationalise knowledge effectively.
- Experience in driving service standards for internal and external clients, preferably within a Higher Education environment.
- Strong communication and influencing skills, in relation to all levels of University staff, engagement with high-level committees, external representatives, stakeholders, and bodies.
The University of Notre Dame Australia offers a fast-paced environment with opportunities for professional growth, generous training and development opportunities, and a friendly and collaborative environment.
Aboriginal and Torres Strait Islander people are encouraged to apply.
The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.
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