
Retail Customer Experience Lead
6 days ago
The role of Assistant Store Manager involves delivering store financial targets and key performance indicators, focusing on creating a positive customer experience.
Main Responsibilities:- Drive customer satisfaction by creating an engaging in-store environment.
- Collaborate to achieve sales growth, profit increase, and productivity enhancement through effective key performance indicator management.
- Support the Store Manager in ensuring the team understands business objectives with a strong focus on commercial acumen.
- Develop a high-performing team through inclusive leadership, training, and development.
- Adhere to company policies and procedures while embodying our core values.
- A passion for retail, excellent service, and personal style and presentation.
- Assist in managing budgets, interpreting financial reports, and generating efficient rosters.
- Support the Store Manager in team performance, productivity, training, and development.
- Operational excellence, experience with stock control and visual merchandising.
- Build strong relationships with stakeholders across the business.
This is a unique opportunity to make a meaningful impact within our organization.
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