Retail Customer Experience Lead

6 days ago


Melbourne, Victoria, Australia beBeeCustomer Full time $80,000 - $120,000
Assistant Store Manager

The role of Assistant Store Manager involves delivering store financial targets and key performance indicators, focusing on creating a positive customer experience.

Main Responsibilities:
  • Drive customer satisfaction by creating an engaging in-store environment.
  • Collaborate to achieve sales growth, profit increase, and productivity enhancement through effective key performance indicator management.
  • Support the Store Manager in ensuring the team understands business objectives with a strong focus on commercial acumen.
  • Develop a high-performing team through inclusive leadership, training, and development.
  • Adhere to company policies and procedures while embodying our core values.
Key Qualifications:
  • A passion for retail, excellent service, and personal style and presentation.
  • Assist in managing budgets, interpreting financial reports, and generating efficient rosters.
  • Support the Store Manager in team performance, productivity, training, and development.
  • Operational excellence, experience with stock control and visual merchandising.
  • Build strong relationships with stakeholders across the business.

This is a unique opportunity to make a meaningful impact within our organization.



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