Customer Service Team Lead

6 days ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $90,000 - $120,000
Job Title: Customer Service Team Leader Retail

Are you a customer-focused leader with experience in retail environments?

This role involves leading a team of customer service representatives to deliver exceptional support to clients.

Key Responsibilities:
  • Manage a team to achieve excellent customer satisfaction and loyalty.
  • Process customer orders efficiently and resolve any issues that may arise.
  • Maintain accurate records of customer interactions and provide timely updates on shipment status.
  • Perform administrative duties as required to support the team's efforts.
Required Skills:
  • Proven experience in customer-facing roles with strong problem-solving skills.
  • Ability to effectively communicate with diverse stakeholders and customers.
  • Excellent leadership skills, with a proven track record of motivating and guiding teams to achieve success.
About This Opportunity

A leading furniture company seeks a motivated and experienced customer service professional to join their growing team.

This role offers opportunities for professional development and growth within a successful business.

What We Offer:
  • Professional development and growth opportunities.
  • A dynamic and supportive work environment.


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